Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Allentown - Service Center

Allentown, PA

4.8
1,040 Reviews
Call Service Center (888) 709-1467

1,040 Reviews of Audi Allentown - Service Center

Sort by
January 31, 2025

Tyler is always great. He provides insight into the longevity of my car and information about the industry and what Audi is doing. More

by MKLight
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 31, 2025

Always a great experience. Easy to schedule and responsive service team. We drive by other Audi dealerships to go to Allentown More

by ALANA.M.MURPHY.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thanks for sharing your experience with us, Alana! If there is anything else we can do to help just let us know! Have a great day!

January 31, 2025

Very good communication, very professional. Nice facility. Did not try to upsell me services which is very important. Full explanation of services performed. A++ More

by csantee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our team and that our communication, professionalism, and transparency stood out to you. We always aim to provide honest and thorough service, and it’s great to know that you felt that during your visit. We truly appreciate your feedback and look forward to seeing you again!

January 31, 2025

Great experience from calling in for the appointment to arranging for a loaner vehicle to keeping me posted about the progress of the work! More

by JIM@YMIAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience, Jim! We’re glad to hear that the entire process, from scheduling to receiving updates, went smoothly for you. It’s great to know that our team kept you informed and provided you with a loaner vehicle as needed. We truly appreciate your feedback and look forward to serving you again in the future!

January 31, 2025

Service was great, from scheduling through the service. Liked the fact the I received a video and an explanation of the service and what future work the car may need. More

by DIGOCONSTUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience! We're so glad to hear that you were pleased with the service, and that the video and explanations helped you feel informed about your car’s needs. We always strive to make the service process as transparent and helpful as possible.

January 26, 2025

Great dealer and great service team! Always treat me right! Thanks Audi Allentown Service team!! More

by BJA72774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 26, 2025

Great experience. I felt that everything was done properly for my first time taking my car in for service. More

by MATTFRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Thank you for the great review! We’re so happy to hear that your first service experience with us went smoothly and that everything was handled properly. We strive to make every visit easy and stress-free, and it’s awesome to know we achieved that for you. We look forward to seeing you again for your next service!

January 26, 2025

Everything was great, from greeting at the door to getting work done on my car to pick up! 5 stars!! More

by Mysteryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Thank you for the fantastic review! We’re so glad to hear that your experience was smooth from start to finish. It’s awesome that you were happy with the service and overall experience. We truly appreciate your 5-star rating and look forward to assisting you again in the future!

January 25, 2025

My opinion, I think they have a good team Working there, I think the service advisor personal could be a bit more flexible when it comes to helping the customer. More

by JCRGM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Thank you for your feedback! We’re glad to hear you think we have a great team. We also appreciate your suggestion about the service advisors—flexibility is something we’re always looking to improve on, and we’ll definitely take that into consideration. We value your input and hope to provide an even better experience for you in the future!

January 25, 2025

Everyone was very nice and helpful. They let me know what was going on with my car and were able to take care of it right away More

by KAINTZKELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

1
...
14
15
16
...
104