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Audi Allentown - Service Center

Allentown, PA

4.8
1,040 Reviews
Call Service Center (888) 709-1467

1,040 Reviews of Audi Allentown - Service Center

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January 24, 2025

Tyler always does a great job taking care of my Audi Q5. Love the service at Audi Allentown. More

by FINELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re so glad to hear that Tyler consistently takes great care of your Audi Q5. It’s always wonderful to know our service meets your expectations. We truly appreciate your loyalty and look forward to helping you again soon at Audi Allentown!

January 23, 2025

James was great as the service coordinator. He kept me informed at every stage. The service video is also a huge help in showing what is being checked and monitored. More

by Kathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Audi Allentown responded

Thank you for the kind words, Kathi! We're so glad James was able to keep you informed throughout the process. It’s great to hear that the service video was helpful for you as well! We appreciate your feedback and look forward to serving you again in the future.

January 20, 2025

Very pleased with the service at Ciocca Audi. Tyler P. Was easy to work with. More

by JEFF@CONTESSCOMMUNICATIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the positive review, Jeff! We're thrilled to hear that you had a great experience with Tyler at Ciocca Audi. We truly appreciate your feedback and are glad Tyler made the process easy for you. If you need anything else, don't hesitate to reach out!

January 19, 2025

Good service. Delivers as promised. Easy to get appointments. Appreciate that appointments commence according to schedule so I am in and out with little wasted tim More

by SUSAN.GOTTSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the great review, Susan! We're so glad to hear that our service met your expectations and that we were able to respect your time with punctual appointments. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

January 18, 2025

Great customer service. It’s nice to be informed and educated about the problems. All around great service. More

by LITTLEO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you had a great experience and appreciated being informed and educated about the issues with your vehicle. Providing clear communication and excellent service is always our goal. We truly value your feedback and look forward to serving you again!

January 17, 2025

Modern, clean, advanced and professional. Good and quick service with professionalism. Thank you to everyone More

by jyounesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 17, 2025

The service advisor was incredibly helpful and answered all my questions patiently. Thank you for the excellent service I received More

by PENGLERUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor was able to assist you and answer all of your questions. We truly appreciate your feedback and are grateful for the opportunity to serve you. Looking forward to assisting you again in the future!

January 17, 2025

This dealership is great to work with! They simplify the process of having my car worked on. More

by CLOUDENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the wonderful review! We're so glad to hear that we were able to simplify the process for you. It's always our goal to make your experience as smooth and hassle-free as possible. We truly appreciate your feedback and look forward to assisting you again in the future!

January 17, 2025

I had my 2023 Q8 serviced at Audi Allentown recently, and the experience was absolutely amazing. Their service advisors are friendly and accommodating, while making sure we are always happy. More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you very much for such a great review, CMarcial! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 17, 2025

They found my problem and pointed out stuff I didn’t know. They were great! More

by CUTE4U1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team was able to identify the issue and provide you with helpful information. It's always our goal to ensure you're fully informed about your vehicle. We appreciate your feedback and look forward to assisting you again in the future!

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