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Audi Allentown - Service Center

Allentown, PA

4.8
1,040 Reviews
Call Service Center (888) 709-1467

1,040 Reviews of Audi Allentown - Service Center

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January 16, 2025

Entire experience from scheduling my service to the comfort of the waiting room, and the friendliness of everybody I interacted with was amazing! More

by PATTI.NAPPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Patti! Please let us know if we can do anything else to help!

January 16, 2025

Cleanest dealership, service consultants are on top of their game, they go out or their way to assist you. I didn’t have a loaner scheduled at my appointment and Tyler arranged for one, as I needed additi More

by REBER1K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

Thank you for your fantastic review! We're so glad to hear that you had a great experience with our team, and that Tyler went above and beyond to assist you. It's always our goal to provide top-notch service, and we're happy that we could meet your needs. We truly appreciate your feedback and look forward to helping you again in the future!

January 15, 2025

Very good service and the quality of service is excellent. They are also very accommodating. More

by Sghaida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Audi Allentown responded

Thanks for sharing your experience with us, Sghaida! If there is anything else we can do to help just let us know! Have a great day!

January 15, 2025

Nice clean establishment. Workers are very friendly great service one more to say. definitely take my car back to go to get service More

by SHANEHASSELL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Audi Allentown responded

Thank you for your kind words! We’re so glad to hear that you had a great experience with our friendly team and clean facility. We truly appreciate your feedback and are happy to know you'll be returning for future service. We look forward to seeing you again!

January 14, 2025

Servisio: Excellent, attentive to detail and informative, above all it was a good experience, I am extremely satisfied. More

by CMARRERO387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Audi Allentown responded

Thank you very much for such a great review, CMarrero! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 14, 2025

It’s always an amazing experience bringing my vehicle for service at Audi Allentown. The staff is very knowledgeable and friendly. More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 13, 2025

He was attentive, congenial and professional. He followed up on service satisfaction and when I stopped in with a concern he immediately responded. More

by RUTHVEGAVELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Audi Allentown responded

Hi Ruth, thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 13, 2025

Prompt attention when I pulled into dealership with a sudden issue - kept me updated and handled issue, fixed problem More

by melmohler727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 13, 2025

The dealership itself is very nice. Exactly what I would expect from a luxury dealer The only dealer that offers car washes with service that ACTUALLY provides the service instead of j More

by PM-Performance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Audi Allentown responded

Thank you for your great review! We’re so glad to hear that you had a positive experience with us and that our car wash service met your expectations. We take pride in delivering the full experience, and it’s wonderful to know that you appreciate the extra care we put into every detail. We look forward to welcoming you back for your next visit!

January 12, 2025

Very professional and happy with their work. Very Very professional and happy with their work . More

by CHARLESISZARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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