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Audi Allentown - Service Center

Allentown, PA

4.8
1,105 Reviews
Call Service Center (888) 709-1467

1,105 Reviews of Audi Allentown - Service Center

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March 05, 2025

Very thorough and efficient. I also appreciate the desk you have so I can bring my laptop to work. More

by DANBERRYMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Audi Allentown responded

Thank you for the great review, Dan! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

March 03, 2025

Very pleased with work done and all the service guys were excellent! Quick in and out! More

by SHAYMALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so happy to hear that you're pleased with the work and that our service team provided excellent and efficient service. We appreciate your feedback and look forward to serving you again in the future!

March 03, 2025

Tyler was wonderful and very thorough on the evaluation. All the staff in general were very kind and helpful. More

by Evan Marushak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you for your great feedback, Evan! We're so glad to hear that Tyler provided a thorough evaluation and that our entire team made you feel welcome and supported. We truly appreciate your kind words and are always here to help whenever you need us!

March 03, 2025

Tyler and the Audi service team provided excellent customer experience. Everything was explained very well at the start, service was done in a timely manner, and whole experience overall was a seamle More

by jtbulls23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you so much for your wonderful review! We're thrilled to hear that Tyler and our Audi service team provided you with an excellent experience. It’s great to know that everything was explained clearly and the service was completed promptly. We truly appreciate your feedback and look forward to serving you again in the future!

March 02, 2025

Dealership has always been very clear with their explanation of issue and the fix. Love the video from mechanic explaining and showing the issue. More

by EREITER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you for your great feedback! We're so glad to hear that you’ve had clear communication and transparency with us throughout the process. The mechanic’s video is something we’re proud to offer as it helps make the process even more informative. We appreciate your trust and look forward to continuing to serve you!

March 02, 2025

Tyler is very professional, he is very knowledgeable about Audi’s. Everyone at the dealership is very friendly. More

by csousa5520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 01, 2025

Tyler always recognizes me and gives personal service. He is knowledgeable and follows through on any details. More

by TMMJRMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 01, 2025

I noticed a big change, I haven’t been there in a bit, but I actually felt “special” . It seems there was a complete change for the better. More

by CLINCIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you noticed the positive changes and felt truly valued during your visit. It's our goal to provide an exceptional experience for every customer, and it’s great to know we’re on the right track. We look forward to welcoming you back again soon!

February 27, 2025

They are prompt in their communication. Love the video updates. All my interactions have been courteous and professional. More

by OJASPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Cromartie
Report | Print
Feb 27, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our prompt communication and video updates. It's always our goal to provide a professional and courteous experience, and we're glad to know we met your expectations. Looking forward to continuing to work with you!

February 27, 2025

Tyler is so knowledgeable, it makes going to Audi Allentown a no-brainer. They diagnosed my check engine light immediately while I waited. Love these guys. More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that Tyler's expertise made your experience at Audi Allentown seamless and efficient. It's great to know we were able to diagnose the issue right away while you waited. We truly appreciate your kind words and look forward to continuing to provide excellent service!

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