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Audi Allentown - Service Center

Allentown, PA

4.8
1,040 Reviews
Call Service Center (888) 709-1467

1,040 Reviews of Audi Allentown - Service Center

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December 28, 2024

Great service. Quick Kind people Keeps you in the loop with what needs to be done to your car. More

by NAT4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 28, 2024

The service staff is alway helpful, friendly and efficient. I highly recommend Allentown Audi. Great service! More

by BRUCECOLLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Audi Allentown responded

We are so glad to hear this, Bruce! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 27, 2024

One of the best dealership experiences I’ve had. James was great. He took care of everything I wanted done, no questions asked. More

by DMUNKIRSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

December 26, 2024

The best customer service ever Tyler was able to address my car issues in a convenient period of time really polite and professional. Audi Allentown is a car dealership which I definitely recommend to my fa More

by bindea2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, bindea! Please let us know if we can do anything else to help!

December 25, 2024

He responded to each of my vehicle maintenance questions. He was informative about the car servicing process. Thank you. Be well. 1 Thessalonians 5:23-24. More

by DRHENDRICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 23, 2024

Very easy to schedule and helpful. I was even able to get a loaner .Thank you More

by MMAWENDLING
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 23, 2024

5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 More

by AHDOC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Audi Allentown responded

Thank you for rating us!

December 22, 2024

Very good and best service always help us nice people on desk I m happy …. More

by SHAH.BXAVIK37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's always our goal to provide excellent service and make sure you feel taken care of. We're so glad you're happy with your visits, and we look forward to continuing to assist you in the future!

December 22, 2024

Tyler provided regular updates. Vehicle is a company car, so the approval process is more complicated. Tyler helped resolve the situation More

by AIDANNIGGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Audi Allentown responded

Thank you for sharing your experience! We're so glad to hear that Tyler was able to provide regular updates and assist in navigating the approval process for your company car. We understand how complicated these situations can be, and we're happy that Tyler could help resolve it smoothly. If you ever need anything else, don't hesitate to reach out. We appreciate your trust in us!

December 21, 2024

Got my appointment timely and always am met at my car when arriving. I can to find out my motor mounts were bad and Molly was able to get them covered under warranty! Always glad to come back for serv More

by DANIEL_SIPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Audi Allentown responded

Daniel, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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