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Audi Allentown - Service Center

Allentown, PA

4.8
1,042 Reviews

1,042 Reviews of Audi Allentown - Service Center

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December 22, 2024

Tyler provided regular updates. Vehicle is a company car, so the approval process is more complicated. Tyler helped resolve the situation More

by AIDANNIGGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Allentown responded

Thank you for sharing your experience! We're so glad to hear that Tyler was able to provide regular updates and assist in navigating the approval process for your company car. We understand how complicated these situations can be, and we're happy that Tyler could help resolve it smoothly. If you ever need anything else, don't hesitate to reach out. We appreciate your trust in us!

December 21, 2024

Got my appointment timely and always am met at my car when arriving. I can to find out my motor mounts were bad and Molly was able to get them covered under warranty! Always glad to come back for serv More

by DANIEL_SIPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Allentown responded

Daniel, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 20, 2024

This dealership has been amazing to work with since I brought both of my used Audi’s to them. They know who I am, talk to me like I am a friend or family, and always do their best to ensure that I get t More

by Kcannon925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Allentown responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Tyler and the entire team have made such a positive impact on your visits. We truly value the trust you've placed in us with both of your Audis, and we're always here to treat you like family. Your feedback means the world to us, and we're looking forward to continuing to provide you with excellent service for many years to come. Thank you again for your support!

December 17, 2024

The service was prompt, everyone was friendly. No complaints. They gave me a quote for tires as well. More

by STEPHROSA0478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Audi Allentown responded

Stephrosa, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 16, 2024

I was very pleased with every interaction I had with this dealership. I would highly recommend it! More

by DRUC60R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with every interaction. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 15, 2024

Received great customer service from all members of the Audi team. Molly coordinated my service seamlessly, and all other members I had the pleasure of speaking with were extremely professional. More

by MARGARETGIORDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Breslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Margaret! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 15, 2024

Outstanding service department. All-around competent, which is hard to find these days. Highly recommended. More

by S.165001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 15, 2024

First time at the dealership. They were knowledgeable, friendly and helpful. All the work was done as stated without additional costs or surprises. More

by 599gtb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Thank you for sharing your experience with us! We're so glad to hear that your first visit was a positive one. Our team strives to be knowledgeable, friendly, and transparent, and it's great to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again without any surprises in the future!

December 14, 2024

The staff was very friendly. Always kept you up to date on the status of your car. Felt like I was in good hands More

by dwbrown03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Audi Allentown responded

Dwbrown, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 14, 2024

They way oversell. The service department seems like sales people. I get you need to make a dollar but it is way over the top. Myself and a few others I know have co More

by ROBBGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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