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Audi Allentown - Service Center

Allentown, PA

4.8
1,106 Reviews
Call Service Center (888) 709-1467

1,106 Reviews of Audi Allentown - Service Center

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November 20, 2024

Always great working with the service department at Audi Allentown. Molly did a great job in helping get the tire replaced. More

by BVERNIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that Molly was able to assist you with getting your tire replaced and that you had a positive experience with our service department.

November 19, 2024

The service was efficient and my service advisor Tyler was outstanding. The valet service to return my car was very much appreciated and a time saver. More

by DWB1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Audi Allentown responded

Thank you very much for such a great review, DWB! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 19, 2024

Tyler was very helpful in showing me to get the bright lights to go on when the road is completely dark. More

by KROVINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

We are so glad to hear this, Krovinsky! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 17, 2024

Great service as always, fast and dependable. Car came back clean and quickly. Tyler was great. More

by SCSHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 16, 2024

Good work, but very expensive for an oil change and tire rotation on my 2022 Audi Q5. More

by CLAUDEBOUCHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thank you for the review regarding our service department, Claude. We apologize if you feel our pricing is too high, we will review your comments with our team to remain as competitively priced as we can.

November 16, 2024

They did a great job servicing the car, very professional and the job was done promptly More

by TKIRAKIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 16, 2024

I always receive top notch service and the staff is courteous and professional. I have been an Audi of Allentown customer for many years and would not consider an alternative. More

by BOB.LEHOTSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thanks Bob, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 16, 2024

The services performed were good. The pricing is outrageous and very expensive. When I called for pricing I was given a “retail price” on tires and should have been quoted a retail pr More

by Andrew A Gerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2024

Very helpful and willing to go above and beyond for their customers! Bought 3 cars from them over the years! More

by WBGRUMPYMF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 14, 2024

Excellent customer service. Everyone that I have dealt with in the service department has been very helpful. Amazing! More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

CMarcial, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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