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Audi Allentown - Service Center

Allentown, PA

4.8
1,108 Reviews
Call Service Center (888) 709-1467

1,108 Reviews of Audi Allentown - Service Center

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November 16, 2024

The services performed were good. The pricing is outrageous and very expensive. When I called for pricing I was given a “retail price” on tires and should have been quoted a retail pr More

by Andrew A Gerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2024

Excellent customer service. Everyone that I have dealt with in the service department has been very helpful. Amazing! More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

CMarcial, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 14, 2024

Overall communication is very good, and work is done based on when you tell them you need your car back. More

by COBRIEN463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Audi Allentown responded

Cobrien, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 13, 2024

Great customer service ! Jade set up a valet to pick up my vehicle and made it very easy for me. Thank you! More

by SIERRASPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Sierra! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 12, 2024

James superb service which is why I use the dealership. Single knowledgeable point of contact. Prices too high More

by APARCHOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Audi Allentown responded

Thank you for the review of our Service department, Aparchois. We apologize if you feel our pricing is too high.

November 10, 2024

Jade is great to work with. He is always professional, friendly, prompt and concerned with our car’s needs. More

by Im4toys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Audi Allentown responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 10, 2024

I love Audi Allentown they never disappoint when it comes to total service and satisfaction More

by JOVIGIRLPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Audi Allentown responded

Thank you for the great review, Jovigirl! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

November 09, 2024

Tyler and Audi group are the best and always professional, kind, and informative. Definitely first class service. More

by dhower81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 09, 2024

Audi Allentown is a reliable dealer as always and highly recommend for everyone want to buy a car or service their car there. More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Peter! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 09, 2024

Good job Excellent service Excellent service Great place Great place Nice people Great place…………………. 👍👍👍👍 ok More

by ACASTILLO4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Audi Allentown responded

Thank you for the wonderful review of our dealership, ACastillo!

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