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Audi Allentown - Service Center

Allentown, PA

4.8
1,108 Reviews

1,108 Reviews of Audi Allentown - Service Center

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November 07, 2024

The service at the dealership is excellent Nate krick And his team in the service department are excellent they’re very professional they speak in layman terms so you can understand what’s being done to More

by KIZ1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Audi Allentown responded

Kiz, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 06, 2024

Work is always completed in a satisfactory manner and time. Technician reaches out if there are any issues. More

by CROMAN2563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

November 06, 2024

Accommodating and professional staff who made my buying process comfortable and stress free from start to finish More

by jbschellenberg@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

We are so glad to hear this, jbschellenberg! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 06, 2024

Everything was great. There was no courtesy vehicle available. But that was my only issue and I knew that upfront. More

by Dcarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

Thank you for the great review, Dcarty! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

November 05, 2024

The service people were so kind and helpful. I appreciate all the didto help me. Thanks Molly! More

by randiwas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 05, 2024

Service was timely, friendly and as expected. My car was thoroughly serviced and I picked it up without incident. More

by Jepsonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Jepson! Please let us know if we can do anything else to help!

November 04, 2024

Service was fast and efficient. Was alerted of a recall on my tires which was included and completed very quickly! As always, the service staff was extremely friendly and able to More

by TONYC11801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Tony! If there is anything else we can do to help just let us know! Have a great day!

November 04, 2024

Always receive excellent service with a personal touch. I feel like I am always taken care of. More

by LEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Lee! We're always here to help if anything else comes up!

November 04, 2024

All the work was completed in the scheduled time. I was kept up to date on how things were going. Car was washed and cleaned. More

by AAMAFFEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 03, 2024

The service staff always does efficient and caring work, and has great communication before, during and after service. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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