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Audi Allentown - Service Center

Allentown, PA

4.8
1,108 Reviews

1,108 Reviews of Audi Allentown - Service Center

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November 02, 2024

I recently visited Audi Allentown for an inspection and oil change, and I couldn’t be more pleased with the experience. Tyler Pilz was extremely professional and courteous throughout the entire process. He More

by INFO@vidlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department technician
Nov 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 31, 2024

Very respectful and gentle. Very clean The service wa quick no time wasted i like More

by JHERNANDEZ112411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We are so glad to hear this, JHernandez! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 31, 2024

Brian Kemp was my salesman…. Very personable and easy to work with. Was an overall great experience. More

by INDUSTRYOWNED
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kemp
Nov 05, 2024 -

Audi Allentown responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 31, 2024

They are very helpful and knowledgeable with the parts and service department. Easy in and out. More

by SPOOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts dept, unsure of names
Nov 05, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Spook! Please let us know if we can do anything else to help!

October 31, 2024

From the time we pull up to Audi service department everyone was very respectable and helpful. Thanks More

by CHVA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Chva! We're always here to help if anything else comes up!

October 30, 2024

From the customer service department to the technician service very courteous helpful and informative. Impeccable service thank you. More

by Eaglesflight583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 30, 2024

Clean, friendly, knowledgeable. I didn't purchase my Audi there but I always get treated as I did. Would recommend this dealership. More

by smenecola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Smenecola! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 29, 2024

easy . seamless. no issues. great service. great communication. what else can you ask for. impressive More

by SPNEPO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

Thanks Spnepo, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 28, 2024

Sijade was great to deal with. Although I only had the car inspected which was missed on my last visit a couple weeks ago. More

by LVITORINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Allentown responded

Hi Lvitorino, thank you for sharing your positive experience with Sijade. We strive to meet our customers' needs and are delighted to have been able to assist you.

October 28, 2024

Audi of Allentown provides a great service experience every time I bring my car in. More

by MIKE@OBESEARMADILLO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Mike! We're always here to help if anything else comes up!

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