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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews

1,111 Reviews of Audi Allentown - Service Center

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November 04, 2024

Always receive excellent service with a personal touch. I feel like I am always taken care of. More

by LEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Lee! We're always here to help if anything else comes up!

November 04, 2024

Service was fast and efficient. Was alerted of a recall on my tires which was included and completed very quickly! As always, the service staff was extremely friendly and able to More

by TONYC11801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Tony! If there is anything else we can do to help just let us know! Have a great day!

November 03, 2024

The service staff always does efficient and caring work, and has great communication before, during and after service. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 02, 2024

I recently visited Audi Allentown for an inspection and oil change, and I couldn’t be more pleased with the experience. Tyler Pilz was extremely professional and courteous throughout the entire process. He More

by INFO@vidlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department technician
Nov 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 31, 2024

Very respectful and gentle. Very clean The service wa quick no time wasted i like More

by JHERNANDEZ112411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We are so glad to hear this, JHernandez! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 31, 2024

Brian Kemp was my salesman…. Very personable and easy to work with. Was an overall great experience. More

by INDUSTRYOWNED
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kemp
Nov 05, 2024 -

Audi Allentown responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 31, 2024

From the time we pull up to Audi service department everyone was very respectable and helpful. Thanks More

by CHVA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Chva! We're always here to help if anything else comes up!

October 31, 2024

They are very helpful and knowledgeable with the parts and service department. Easy in and out. More

by SPOOK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts dept, unsure of names
Nov 05, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Spook! Please let us know if we can do anything else to help!

October 30, 2024

From the customer service department to the technician service very courteous helpful and informative. Impeccable service thank you. More

by Eaglesflight583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 30, 2024

Clean, friendly, knowledgeable. I didn't purchase my Audi there but I always get treated as I did. Would recommend this dealership. More

by smenecola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Smenecola! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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