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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews
Call Service Center (888) 709-1467

1,111 Reviews of Audi Allentown - Service Center

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October 17, 2024

Got me in and out no problems. The technician was very helpful and explaining the problem and all personnel very customer oriented good experience. More

by NAVIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Audi Allentown responded

Naviator, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 16, 2024

The Audi team was helpful and thorough and returned my car timely. Easy to schedule appointment. More

by JZASKODA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Audi Allentown responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 16, 2024

Easy and pleasant to deal with. Competent and professional. Communicates well with his customers at all times. More

by PAJONES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 15, 2024

Very responsive team. Customer centric approach. Good quality work. Reasonable pricing. Always enjoy their service. Appreciated. More

by GPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 13, 2024

The Audi staff was nothing but kind and helpful. I was kept fully informed during my service. More

by pbc5021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 12, 2024

Easy to work with and quick turnaround with service. Molly also provide me with a loaner which made my experience better and also aloud me to get to and back from work. More

by STEVEN_MUNOZ1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Steven! Please let us know if we can do anything else to help!

October 11, 2024

Friendly and knowledgeable. Helpful with getting my car serviced properly. I was happy to have met her. More

by JOHNGORMANNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 11, 2024

The service team is always friendly. The waiting area is very comfortable, with plush leather chairs, a large television, and complimentary drinks. Never a bad experience! More

by BWGIBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Audi Allentown responded

Bwgibs, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 10, 2024

The service experience was very efficient and easy. And they returned the car nice and clean More

by CHARHARTZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Charhartzell! Please let us know if we can do anything else to help!

October 07, 2024

Very professional and knowledgeable. From the moment I dropped off my car I fell at ease knowing that it was going to be taken care of. And they did exactly that. More

by BIGOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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