Back

Audi Allentown - Service Center

Allentown, PA

4.8
1,060 Reviews

1,060 Reviews of Audi Allentown - Service Center

Sort by
September 13, 2024

Very helpful, and pleasant to work with. He answered all my questions and responded very quickly. Excellent customer service. More

by TIFFANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for the great review, Tiffany! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 12, 2024

Audi Allentown is great and their staff is fantastic, especially Tyler Pilz! He is knowledgeable, courteous, and always concerned that the service on our cars is excellent. My husband and I would not con More

by JOANMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 12, 2024

James has always been not only pleasant to deal with since I became an Audi customer but he is extremely efficient. The part needed to repair my vehicle came in earlier than expected, and the job took a More

by JANEAMATO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 12, 2024

Immaculate dealership! Drive thru drop off met with helpful, respectful staff who made my service visit quick and easy! Audi rental while my car was serviced was beautiful More

by FISH_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 12, 2024

Audi Allentown is the best! My service writer is James. He is knowledgeable, attentive and creates best in class customer service. Phil the shop foreman takes the time t More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil. (Shop Foreman)
Sep 16, 2024 -

Audi Allentown responded

Thanks Jroz, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 10, 2024

I always receive stellar service at Allentown Audi. The staff is cordial and knowledgeable, and can answer any questions I have. More

by jason juretus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Jason! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 10, 2024

Great staff! !! Timely updates!! I really recommend Audi Allentown 👍👍. Continue the good work!!!! I appreciate the team work. More

by DRGIRIDHARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 10, 2024

Friendly capable service department- fully trust them to keep my Audi up to snuff and running like new More

by VARNEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Varney! We're always here to help if anything else comes up!

September 09, 2024

I had body work performed and had to bring it back due to a water leak More

by CHIEFDELROSARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Allentown responded

Thank you for the review, Chief. We apologize you had to bring your vehicle back once again. Please reach out to our team at (888) 709-1467 if you would like to discuss anything further. We appreciate your feedback!

September 09, 2024

Always an excellent experience. James is the best service advisor I have worked with since Nate . More

by JTELERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Allentown responded

Jtelerian, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

...
38
...