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1,107 Reviews of Audi Allentown - Service Center
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August 14, 2024
Extremely disappointed with my experience at this dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the d dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the dealership. Oil change was not completed. Worst of all the main recall item that was to be fixed (ie: airbag issue) also was not completed. The seatbelt was left unattached to the seat. I was astounded when I saw that this morning (8/14). Honestly, it worries me that other items might not have been correctly completed/installed. I had four new tires installed....we're they correctly installed...!?? Who knows...? I have no way of knowing. More
by John Knapp
Verified Customer
August 14, 2024
Good communication throughout the process. Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 hour for pickup One person on duty to handle the customers More
by Bob Schuster
August 13, 2024
Pleasure to schedule with and work with, good clear communication during service. Car was washed and windshield is crystal clear. communication during service. Car was washed and windshield is crystal clear. More
by DIEHLCUES
Employees Worked With
August 13, 2024
Tyler Pilz as well as the service technician who performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video showing their findings) and got most of the charges covered with my extended warranty company and I had to do absolutely nothing they took care of it all. Very polite and great service. 10/10 More
by Dennisburke484
Employees Worked With
August 13, 2024
The dealership is very clean and professional. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. More
by EHETTES
August 10, 2024
Great service! Why are you making me write 15 words? This is an annoying. So… Why are you making me write 15 words? This is an annoying. So… More
by ROBCWALKER
Employees Worked With
August 10, 2024
Terrific communication and service! Top notch in taking of the issues I had with my TT and explaining everything to me. Top notch in taking of the issues I had with my TT and explaining everything to me. More
by KEKVMD
Employees Worked With
August 09, 2024
I truly appreciate the service that I receive when I have my vehicle serviced at your dealership. I travel a bit of a distance and it is definitely worth my time. my vehicle serviced at your dealership. I travel a bit of a distance and it is definitely worth my time. More
by PGIBBONSATFASTTAG
Employees Worked With
August 09, 2024
Tyler was great. He provided constant communication regarding status and was very helpful. And, he provided us with the name of the person to talk to if we came afte He provided constant communication regarding status and was very helpful. And, he provided us with the name of the person to talk to if we came after his hours that day. More
by TKMGLOB
Employees Worked With
August 09, 2024
I always get great service from Tyler and from Nate Tyler is a jewel I really like this service team this is where I'll get my next car I'm sure if I can get a deal is a jewel I really like this service team this is where I'll get my next car I'm sure if I can get a deal More
by wilmawvr
