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Audi Allentown - Service Center

Allentown, PA

4.8
1,107 Reviews

1,107 Reviews of Audi Allentown - Service Center

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August 02, 2024

Usually my service goes really well at this dealership, but sadly not on this day. More

by MISHS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Tyler was terrific and this visit went smoothly. Very helpful and convenient to get the loaner car established. The only negative is that it took almost a year to change out the decals and rings f More

by SPICKERING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Allentown responded

Hi Spickering, thank you for leaving a review on your recent experience with Audi Allentown. We are sorry for the time it took to change the decals, but we are happy to hear Tyler was on top of it.

August 01, 2024

Very helpful and friendly. Tyler was terrific and knowledgeable and answered all my questions. Highly recommend Audi Allentown. More

by MARYBARCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Mary! We're always here to help if anything else comes up!

August 01, 2024

Amazing service with EXPERT RS5 recommendations- love this team of passionate techs who are also DRIVERS! More

by TBALSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Allentown responded

Thank you so much for the great review, Tbalshi! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 31, 2024

Very professional and efficient operation from beginning to end. I like the informative video presentation. More

by WALTERI67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Audi Allentown responded

Thank you so much for the great review, Walter! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 30, 2024

Excellent service. Drop off and pick up were quick and easy.no complaints at all. More

by JESSEEHRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Jesseehret! We're always here to help if anything else comes up!

July 30, 2024

Everyone is very professional, friendly and helpful. It’s a pleasure going to my dealership for all my car maintenance and services. More

by Denise Leibensperger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 29, 2024

Great service and on time . I've been with them for 5 yrs and have never had any problems. More

by Robert.paxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 27, 2024

Excellent service, great communication for the service team. Very know staff. Easy to make an appointment without having to wait. More

by YOUNGSJ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Youngsj! If there is anything else we can do to help just let us know! Have a great day!

July 26, 2024

As always, excellent service. I feel like family rather than a customer. The service agents and manager always make you feel like you are the only one in the room. More

by ROHOEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Audi Allentown responded

Rohoehler, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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