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Audi Allentown - Service Center

Allentown, PA

4.8
1,086 Reviews

1,086 Reviews of Audi Allentown - Service Center

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May 23, 2024

Always helpful, courteous, caring. One can expect professionalism in their handling of the challenge - much appreciated. More

by TOMKLU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

Thanks Tom, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 23, 2024

Efficient friendly knowledgeable kept me informed of progress front desk service rep even pitched in to complete the work. Just a well run shop no question. Kudos More

by WJMATTHEWS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 23, 2024

They are professional, organized and efficient. They stay on time as best as possible, explaining what is going on as it happens and get the OK as they move forward. They are friendly and answer al More

by BORGER.JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

We are so glad to hear this, Judy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 22, 2024

Professional, Kind, Helpful, and care to do a good job. I will keep going there. More

by TOMMYSULLIVAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Bourgeois
May 23, 2024 -

Audi Allentown responded

Thank you so much for the great review, Tommy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 22, 2024

Great customer service, always going above and beyond. Smoothest service appointments I have ever experienced. More

by TCBENDER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Tcbender! We're always here to help if anything else comes up!

May 22, 2024

Audi Allentown has great communication and is very attentive. Answered all of my questions in a timely fashion. More

by TYESHAPRIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Tyesha! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 20, 2024

Great people doing great work. Always keeps you informed. Very happy with the service and employees. More

by SUE81WORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Sue! We're always here to help if anything else comes up!

May 19, 2024

As always…everyone was customer focused…helpful, friendly, and professional! Always a pleasure bringing the car in for service! More

by JBLMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 19, 2024

Ongoing issue with passenger seat heating feature. This has been ongoing since January. Manager was also supposed to call, that was several weeks ago. Poor management in the parts and service side of More

by Louis O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Krick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cofre'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

As usual coming to Audi Allentown, it’s always more than a pleasure to be serviced at this establishment. More

by SKEITH252003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thank you for the great review, SKeith! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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