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Audi Allentown - Service Center

Allentown, PA

4.8
1,101 Reviews

1,101 Reviews of Audi Allentown - Service Center

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May 08, 2024

Pleasant atmosphere, everyone is helpful and very polite. The dealership exudes professionalism and cleanliness. I am very appreciative of the loaner program as well. More

by EGONZA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Audi Allentown responded

We are so glad to hear this, Egonza! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 07, 2024

Overall I was happy with the work performed. I was not happy with not getting my tire. I had a fairly new tire that was supposed to be kept for me. I’ve heard nothing from the service department More

by DERWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Allentown responded

Thank you for the kind review regarding our service department, Derwalker. We apologize for not getting back to you regarding your tire. Please reach out to our team at (888) 709-1467 as they will be able to assist you!

May 07, 2024

Convenient, professional, courteous staff with excellent service personnel who I have learned to trust and will continue to use hereafter. More

by nriverastaffa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, nriverastaffa! We're always here to help if anything else comes up!

May 07, 2024

Tyler was professional, helpful, and easy to talk to. He explained what work was done on my car and went over the bill as well. He washed my car and was very nice. More

by KCUTMO
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Kcutmo! We're always here to help if anything else comes up!

May 07, 2024

Tyler is always very helpful and makes sure we are informed. We always feel confident in the work Audi performs. More

by MCTUCKER2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Mctucker! Please let us know if we can do anything else to help!

May 06, 2024

Overall it was a exceptional experience thanks again took car of everything no worries will recommend More

by TBIGLEY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you for the great review, Tbigley! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 03, 2024

Absolutely, here's a draft for your review: --- I recently had my 2012 Audi A7 detailed at Audi A8 Allentown, and I must say, they did an outstanding job. The car looks as stunning as the day I drove More

by alisababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thanks Alisa, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 03, 2024

A dealership that I will visit again for service and car purchases Love my Q3! More

by CSANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Csannie! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 02, 2024

Tyler is a fantastic rep very helpful and knowledgeable about older rs5 Audis - he’s a great asset for ciocca More

by TBALSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thank you so much for the wonderful review, Tbalshi! Tyler and our team really appreciate it! Let us know if we can help with anything else!

May 01, 2024

Despite problems with downloading a computer program, I received outstanding service and follow up by Tyler. I’m not sure I’ve ever experienced such attention to detail and sincere customer satisfaction li More

by SUSAN_GADOMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Susan! We apologize for the initial issues but we are glad Tyler could provide great service! If there is anything else we can do to help just let us know! Have a great day!

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