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Audi Allentown - Service Center

Allentown, PA

4.8
1,090 Reviews
Call Service Center (888) 709-1467

1,091 Reviews of Audi Allentown - Service Center

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April 22, 2024

Excellent customer service. No waiting, appointment was on time and finished in less time than anticipated. They even washed my car! More

by outdoors724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Allentown responded

Outdoors724, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 20, 2024

Very happy with the dealership and service. Everyone is very helpful and friendly when dealing with the customer. More

by FDIASCRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 20, 2024

Never answer the phone. Service overcharges for work not needed. Not helpful at all when dealing with. More

by Jeremy
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Molly Moyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2024

I have had issues with my car. I love my car and the service team is amazing. They never give me a problem if I need a loaner which with the amount of issues with my engine is th More

by TERESA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Audi Allentown responded

Thanks Teresa, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 19, 2024

Everyone was helpful courteous my car was serviced in a timely matter.and clean ready to ho More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 17, 2024

The service team did what they were supposed to do. There were no issues or problems. More

by BDSHELLMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Audi Allentown responded

Hi Bdshellmer, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

April 16, 2024

The dealership is efficient in its approach to service, makes the best of program to keep customer informed. Labor is expensive like any other dealership for luxury vehicle of Audi very high tech level, an More

by EKINEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Audi Allentown responded

Thank you for the kind review regarding our service department, Ekinev. We are happy you find us efficient, please let us know if we can help you with anything further.

April 16, 2024

What can you give a dealership that does it all perfectly? A PHONECALL! The very best! Outstanding! None better! Audi Corporate should showcase these folks! A model for other dealerships to f More

by DMAC0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Dmac! We're always here to help if anything else comes up!

April 16, 2024

A pleasure to do business with from out of state yet again. Thanks for the peace of mind… More

by nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Nico! Please let us know if we can do anything else to help!

April 15, 2024

Dealership was professional and helped me in the way I asked. Both Tyler and Tom were great. More

by gregorypendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating, Gregory. We really appreciate your business. Please let us know what we can do for you in the future.

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