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Audi Allentown - Service Center

Allentown, PA

4.8
1,052 Reviews

1,052 Reviews of Audi Allentown - Service Center

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March 11, 2024

My car stays inside the garage and has very low mileage. So I wasn’t happy with the amount of money I had to spend on my Q3’s maintenance. But James at Audi Allentown was very helpful in addressing the issu More

by NAVEENNOEL
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Audi Allentown responded

Hi Naveen, thank you for the kind review regarding James and our service department! Please let us know if we can ever be of further assistance in the future.

March 11, 2024

The service was excellent! The car was picked up on time and dropped off without any issues. Audi let me know when the car was ready to be delivered an hour before the drop off More

by GIULIAGERMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Mar 14, 2024 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 10, 2024

Fast excellent service. Very friendly The service was excellent, fast and very friendly customer service More

by AMEDAMO03
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Mar 11, 2024 -

Audi Allentown responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

March 10, 2024

Timely , friendly and helpful service as usual. Tyler is knowledgeable , keeps us well informed and answers questions well. We appreciate the service team is well trained and does good work. More

by SWSPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 11, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 09, 2024

I felt super safe with Audi of Allentown and the results for my vehicle. Sijade was kind and efficient always kept me aware of the details of my vehicle situation. More

by Lorna.andino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 08, 2024

Tyler Pilz is the reason why we keep going back there. He is incredibly knowledgeable and very helpful. More

by PATRICKSUTER1
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Patrick! Please let us know if we can do anything else to help!

March 08, 2024

Excellent team for an excellent brand. Very satisfied with my experience. Would recommend to anyone considering buying an Audi. More

by STUFF0
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Mar 08, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

March 08, 2024

Described the service process well. Helpful and friendly service. Loaner car was a huge help. More

by moeleesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 08, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, moeleesa! We're always here to help if anything else comes up!

March 08, 2024

Excellent service. The dealership is first rate although a little expensive. I will probably return if I can afford it. More

by JBHYLAWN
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Jul 12, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 08, 2024

They are friendly and courteous, do excellent work, and fit us in quickly for appointments. More

by BMATTHEWS1952
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Bmatthews! We're always here to help if anything else comes up!

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