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Audi Allentown - Service Center

Allentown, PA

4.8
1,107 Reviews

1,107 Reviews of Audi Allentown - Service Center

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March 30, 2024

Everything was done in a very timely manner and everyone we dealt with was great More

by jsiglin
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Apr 01, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, jsiglin! Please let us know if we can do anything else to help!

March 30, 2024

Tyler is amazing. Communicates well. Answers all my questions. I can always get a loaner quickly More

by SELLWITHMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 01, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 30, 2024

Had my car brought here for service. Dealership was friendly and helpful. My car was fixed under warranty , they were professional and even provided a loaner car. More

by RYNEBYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Ryne! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 30, 2024

Their communication is 1st rate and the video explanations make understanding my vehicle much easier. More

by RKINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 30, 2024

We were treated as a valued customer and with the utmost respect. Service more than satisfactory. Everyone we dealt with was thorough and professional. Have owned Audi’s for a very long time and this was th More

by stankulikowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

March 29, 2024

The service appointment for my car went smoothly and was completed efficiently. Staff kept me informed well with what needed to be done with my car. More

by MHREBIK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 29, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, we're always here to help if anything else comes up!

March 29, 2024

Very professional, friendly. Communication is excellent. Service is done quickly. I would definitely recommend dealership. More

by frankclokey
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Mar 29, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Frank! If there is anything else we can do to help just let us know! Have a great day!

March 29, 2024

Audi Allentown, always exceeds my expectations. You can expect efficient and world class service here constantly. They work with you when it comes to warranty companies and out of pocket expenses. More

by FELICIAROSA
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole service adviser , Phil shop foreman
Apr 01, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 28, 2024

Very thorough experience - professional, courteous and knowledgeable. Everyone I interacted with revealed details helpful to me regarding the Audi experience. More

by PAMELA.GAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Pamela! Please let us know if we can do anything else to help!

March 28, 2024

Generally easy to schedule service. Work completed on time. Phone people and service people are friendly, professional and efficient. More

by KEISTER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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