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Audi Allentown - Service Center

Allentown, PA

4.8
1,052 Reviews

1,052 Reviews of Audi Allentown - Service Center

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February 28, 2024

Very informed and knowledgeable Dealer allowing them to provide efficient effective and on time service More

by mdmbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Audi Allentown responded

We are so glad to hear this, mdmbrit! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 28, 2024

Pleasant and friendly from the moment I pull in. Accommodating and knowledgeable. Overall the service department is phenomenal! ?????????? More

by MEJAINDL
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz??
Jul 12, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Mejaindl! We're always here to help if anything else comes up!

February 27, 2024

Efficient and professional service. I like the walk around video of vehicle. Performed service in timely manner. More

by Gtskmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Gtskmp! We're always here to help if anything else comes up!

February 25, 2024

The service was impeccable, especially Tyler. he was very helpful with getting problems resolved with the Audi that I had with the dealer I purchased from. He worked very well with the warranty c More

by ANDREW.DRAKE
Recommend Dealer
Yes
Employees Worked With
Tyler P
Feb 26, 2024 -

Audi Allentown responded

Thanks Andrew, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 23, 2024

Audi Allentown service went the extra mile to help me with my A6’s repairs. My local Audi dealer wouldn’t bother providing the same level of service. I would definitely recommend Audi Allentown for your More

by RAJSHARMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 22, 2024

False information and lied to about price of vehicle, slight save by finance director. No one addressed me while buying the car everyone kept talking to my husband. An inappropriate gift was given to my More

by LNMILLER
Recommend Dealer
No
Employees Worked With
Molly Moyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Feb 22, 2024 -

Audi Allentown responded

Hello LNMILLER. We take customer service at Audi Allentown very seriously. I am the General Manager and would like to make things right for you. I appreciate all feedback, the good and the bad so I can train my staff to not make the same mistakes again. Please feel free to reach out to me to discuss further on what I can do to help. Please email me at todonnell@cioccadealerships.com

February 11, 2024

Thoughtful and thorough Great service and knowledgeable Efficient and detailed billing Just a great dealer More

by CASOLENT
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Feb 12, 2024 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

February 11, 2024

The customer service there is impeccable each and every time I’ve had an appointment they have taken incredible care of me! More

by njboxer69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, njboxer! We're always here to help if anything else comes up!

February 08, 2024

James was a pleasure to work with and very polite with great communication skills thank you for asking More

by Phoenixspt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 06, 2024

It's a beautiful dealership to visit. The service advisors add even more to the experience with their pleasant, warm and focused manner. More

by A3andMe
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Feb 12, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, A3! Please let us know if we can do anything else to help!

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