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1,107 Reviews of Audi Allentown - Service Center
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March 27, 2024
Great service, from the time I parked the car in the service bay to the time I pick up my car. Was informed during the day what was wrong and plan of action to resolve it. service bay to the time I pick up my car. Was informed during the day what was wrong and plan of action to resolve it. More
by James Hess
Verified CustomerEmployees Worked With
Tyler Plitz
March 26, 2024
Warm and welcoming greeting upon arrival. Clear and straightforward updates during necessary wait time. Tyler's positive customer service approach provides this dealership with a gold standar Clear and straightforward updates during necessary wait time. Tyler's positive customer service approach provides this dealership with a gold standard rating of which I appreciate as an ongoing Ciocca patron. Thank you, Tyler! More
by DE.WERNER
Employees Worked With
Tyler Pilz
March 26, 2024
The team at Allentown Audi always provides exceptional customer service. From start to finish my experience was excellent. customer service. From start to finish my experience was excellent. More
by MIKE@OBESEARMADILLO.COM
March 26, 2024
Absolutely outstanding Very professional a very good experience excellent technicians an experienced service manager who actually looks out for the customer???? experience excellent technicians an experienced service manager who actually looks out for the customer???? More
by ellenkizminski59
March 25, 2024
Everyone I interacted with was very pleasant and professional. Valet was on time and the whole process including payment was easy and efficient professional. Valet was on time and the whole process including payment was easy and efficient More
by RBJOHNS24
March 25, 2024
The service is good but the cost is obscene. $279 for an oil and filter is ridiculous. $279 for an oil and filter is ridiculous. More
by Joe and Patty
March 25, 2024
Jade was courteous. My full detail was super; Alexis (Lex) Vega did a GREAT job! Very satisfied. My full detail was super; Alexis (Lex) Vega did a GREAT job! Very satisfied. More
by DAMJAMES001
March 23, 2024
The scheduled oil change, 10,000 mile service and annual state inspections went as expected. However, I had reported that there was an issue with the sunroof on my previous visit and I was recommended to di state inspections went as expected. However, I had reported that there was an issue with the sunroof on my previous visit and I was recommended to discuss it further at this visit. I was told that the parts necessary to repair the sunroof would be ordered and available the next day. I checked in yesterday as recommended. I was in the show room while waiting for the warranty repair. After an hour wait, I was called over and explained that the repair cannot be completed due to the part was incorrectly ordered. Now, if I resided in the area it would have been a small inconvenience. However, I travel approximately an hour and ten minutes, one way, to have my car serviced at your dealership which is where I originally purchased my A4. Now, I have to return for a third visit which is accumulation of more than a six hours commute. Not including the time of the service repair. Please note that I chose Audi Allentown for it’s reputation of reliable and excellent service. Considering that I have both Audi Ft Washington and Audi Warrington within 20 minutes from my home. Nevertheless, Truly an absolute inconvenience for me but it is a training opportunity for your service staff. I hope my recent service experience provides you with the basis for improvement. More
by Mr IRGR
March 22, 2024
Asked to extend my warranty on my car on Thursday haven't heard back since then... heard back since then... More
by ROLF0
