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Audi Allentown - Service Center

Allentown, PA

4.8
1,110 Reviews

1,110 Reviews of Audi Allentown - Service Center

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March 10, 2024

Fast excellent service. Very friendly The service was excellent, fast and very friendly customer service More

by AMEDAMO03
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Mar 11, 2024 -

Audi Allentown responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

March 10, 2024

Timely , friendly and helpful service as usual. Tyler is knowledgeable , keeps us well informed and answers questions well. We appreciate the service team is well trained and does good work. More

by SWSPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 11, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 09, 2024

I felt super safe with Audi of Allentown and the results for my vehicle. Sijade was kind and efficient always kept me aware of the details of my vehicle situation. More

by Lorna.andino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 08, 2024

They are friendly and courteous, do excellent work, and fit us in quickly for appointments. More

by BMATTHEWS1952
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Bmatthews! We're always here to help if anything else comes up!

March 08, 2024

Excellent service. The dealership is first rate although a little expensive. I will probably return if I can afford it. More

by JBHYLAWN
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Jul 12, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 08, 2024

Tyler Pilz is the reason why we keep going back there. He is incredibly knowledgeable and very helpful. More

by PATRICKSUTER1
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Patrick! Please let us know if we can do anything else to help!

March 08, 2024

Excellent team for an excellent brand. Very satisfied with my experience. Would recommend to anyone considering buying an Audi. More

by STUFF0
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Mar 08, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

March 08, 2024

Described the service process well. Helpful and friendly service. Loaner car was a huge help. More

by moeleesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Mar 08, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, moeleesa! We're always here to help if anything else comes up!

March 07, 2024

I had a diesel emissions issue at inspection. Had to call Audi corporate with a complaint to get a rental even though a rental was covered under the diesel emissions settlement and a check engine More

by landis audi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Mar 08, 2024 -

Audi Allentown responded

Hi Landis, thank you for the review. We apologize for the amount of time the part took to come in, but we are happy to have been of service to you! Please let us know if we can help you with anything more.

March 07, 2024

James wasn't at the dealership either for drop off or pick up but everything was amazing More

by MJSTOUDTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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