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Audi Allentown - Service Center

Allentown, PA

4.8
1,060 Reviews
Call Service Center (888) 709-1467

1,060 Reviews of Audi Allentown - Service Center

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December 29, 2023

I’m a little old school so I have high expectations on customer service. I had an issue with a vehicle I purchased and went to this dealership for help. The response that I got from their service departme More

by KKromer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Allentown responded

Thank you for taking the time to share your positive experience with Audi Allentown. We apologize for any inconvenience you may have experienced with the vehicle, and we are glad that our service department was able to resolve the issue promptly and efficiently. We appreciate your kind words and are pleased that we could provide you with the best customer service you've ever had. Thank you for choosing our dealership and for recognizing James for his help.

December 19, 2023

Quick and professional service. I was told that my car may need between 2 to 4 weeks to fix , however , they did their best and finished the car in 2 weeks and on top of that they More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 17, 2023

Excellent service and work staff Car is great. Merry Christmas and A Happy New Year More

by JAZOBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Breslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Michelle Ganz
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Dec 18, 2023 -

Audi Allentown responded

Thank you for the kind review regarding your service visit, Jazoba! Happy holidays to you and your family as well!

December 15, 2023

The service writer was very helpfull and my vehicle was well taken care of. Great service. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, AB! Please let us know if we can do anything else to help!

December 15, 2023

The service was great as usual and the staff was excellent. They were really informative about everything. More

by M.BRAUCHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler pilz
Report | Print
Dec 18, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, M.Brauchle! We're always here to help if anything else comes up!

December 06, 2023

Great service, support and selection. Have been using Audi Allentown for years and would highly recommend. More

by K Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who performed the videos overview of vehicle status and needs. Very clear and easy to understand.
Report | Print
Dec 12, 2023 -

Audi Allentown responded

We are so glad to hear this, K! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 05, 2023

good atmosphere good atmosphere, nice and fast service clean and modern rooms, good service I have good impressions More

by Tuptus
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Report | Print
Dec 05, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

December 05, 2023

Every visit to Audi Allentown,we are satisfied with the excellent service and great treatment from all the staff there. We thank you for your kind treatment and wish you beautiful days. More

by KARMEN-EF
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Report | Print
Dec 12, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 04, 2023

Always quick courteous and efficient The process of drop off check in and pickup are always flawless and quick More

by SMCKENNA470
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Report | Print
Dec 12, 2023 -

Audi Allentown responded

Thank you for the great review, SMCKENNA! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 04, 2023

Great place and great service, very understanding that I have a busy schedule as well. More

by Hrithiksters
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Report | Print
Dec 12, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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