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Audi Allentown - Service Center

Allentown, PA

4.8
1,048 Reviews
Call Service Center (888) 709-1467

1,048 Reviews of Audi Allentown - Service Center

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September 22, 2023

It was a great experience they were able to find the problem and fix it the same day, James was awesome. More

by ANTHONYROQUE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Anthony! We're always here to help if anything else comes up!

September 22, 2023

Entire experience was very positive from scheduling,to availability of loaner to completion of service. More

by LRRANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 22, 2023

Very professional and had us in and out in a matter of a few minutes More

by GARJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Audi Allentown responded

Thank you so much for the great review, GARJAY! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 21, 2023

Excellent service as always, & shirt wait time! Always a good experience here! James is great at what he does! Will be back! More

by ALEXMARSICANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Alex! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 21, 2023

Short time waiting. Staff was very friendly and helpful. Took his time to make me understand questions I was asking about my car. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Hope, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 21, 2023

Thorough. Efficient. Helpful. Always confident that my vehicle is in qualified hands at Audi Allentown. More

by BECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Thank you so much for the great review, Becky! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 20, 2023

Staff is very friendly and professional. Service is great. The loaner car is always nice and clean. Highly recommend! More

by Audilover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 22, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Audilover! Our entire team really appreciates it! Let us know if we can help with anything else!

September 20, 2023

Always professional, work always done correctly and on time. Service advisors are very knowledgeable and helpful. More

by jamesmacort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, James! If there is anything else we can do to help just let us know! Have a great day!

September 20, 2023

I get great service for my car. I also appreciate the loaner car that they gave me this time. More

by KGBARDAWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
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Sep 22, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, KGBARDAWIL! Please let us know if we can do anything else to help!

September 20, 2023

Great service. Vehicle check was very good. Prices little high than other shops for an oil change and ad blue refill. More

by LESTAUFFER
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Thank you for the wonderful review, LESTAUFFER! We appreciate the kind words, and apologize if you feel our pricing is a bit high. We will review your comments with our team.

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