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Audi Allentown - Service Center

Allentown, PA

4.8
1,046 Reviews
Call Service Center (888) 709-1467

1,046 Reviews of Audi Allentown - Service Center

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September 19, 2023

The facility is very clean and organized. Nice staff and personal. They know what they are talking about the minute you step in the door More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Audi Allentown responded

Thank you so much for the great review, Kevin! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 19, 2023

Price for parts and labor is out of line with other Audi Dealers. Wanted $2400 to replace front breaks, the repair was actually $800. They have great mechanics but I’m not sure these hyper inflated prices a More

by MATTGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 18, 2023

The service staff at Audi Allentown is among the best I have ever dealt with. More

by DANNYSTROHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 18, 2023

Very fast service. Stayed late to take care of me. No pressure to buy s car More

by ESDISTEFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
Report | Print
Sep 19, 2023 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 16, 2023

It was a smooth transition from the time I pulled into the service drive all the way through my return pickup. More

by BWRD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, BWRD! If there is anything else we can do to help just let us know! Have a great day!

September 16, 2023

Service exceeds my expectations. Qualified tech did a super job in a friendly way I am very pleased with the service More

by SWARNDHILLON001
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, SWARNDHILLON! We're always here to help if anything else comes up!

September 16, 2023

Excellent customer service! So glad to have such a great spot for all of my Audi needs. More

by DSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly gets 5 Stars!
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you so much for the great review, DSTERLING! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 16, 2023

Done on time. Service with video is convenient for understanding the issue and agreeing to a solution More

by ALEX.BOTELHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Alex! Please let us know if we can do anything else to help!

September 15, 2023

What a great dealership! Coming from a bad experience at a different dealer, it was so great to experience great customer service at Audi of Allentown. The service rep who he More

by KRIS.KROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Hi Kris, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

September 15, 2023

Friendly, knowledgeable, dealership Always great service - love my Audi Good to know I’ll be taken care of More

by AZULDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly - easy checkin/out
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you very much for such a great review, AZULDIVER! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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