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Audi Allentown - Service Center

Allentown, PA

4.8
1,050 Reviews
Call Service Center (888) 709-1467

1,050 Reviews of Audi Allentown - Service Center

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September 16, 2023

Done on time. Service with video is convenient for understanding the issue and agreeing to a solution More

by ALEX.BOTELHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Alex! Please let us know if we can do anything else to help!

September 16, 2023

It was a smooth transition from the time I pulled into the service drive all the way through my return pickup. More

by BWRD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, BWRD! If there is anything else we can do to help just let us know! Have a great day!

September 15, 2023

What a great dealership! Coming from a bad experience at a different dealer, it was so great to experience great customer service at Audi of Allentown. The service rep who he More

by KRIS.KROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Hi Kris, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

September 15, 2023

Friendly, knowledgeable, dealership Always great service - love my Audi Good to know I’ll be taken care of More

by AZULDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly - easy checkin/out
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Sep 18, 2023 -

Audi Allentown responded

Thank you very much for such a great review, AZULDIVER! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 14, 2023

As a repeat customer for my car it’s a 5 star service as usual More

by ADAMLEE412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on here
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Sep 18, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership, Adam. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 14, 2023

James is awesome and was extremely helpful in getting my warranty company to cover not one but two issues I had with my car. He is great with communication and keeping me in the loop with where we were at w More

by Jennabell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Jenna! Our entire team really appreciates it! Let us know if we can help with anything else!

September 14, 2023

Very Good service . very clean. Very professional. Knowledgeable staff.always very pleasant. Always helpful. Great customer service. More

by NALDO2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We are so glad to hear this, NALDO! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 14, 2023

Everything was completed in a timely and complete manner . Jade sent a video reviewing the work being completed. Quality service ! More

by BACHOMIK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 13, 2023

Every time I bring my car in for service, the team goes above and beyond to do whatever they can to help! More

by MLRONCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

MLRONCA, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 13, 2023

Customer satisfaction atmosphere apparent in all phases of the operation .car was washed twice to our satisfaction. More

by MODMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, MODMAN! Please let us know if we can do anything else to help!

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