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Audi Allentown - Service Center

Allentown, PA

4.8
1,112 Reviews
Call Service Center (888) 709-1467

1,112 Reviews of Audi Allentown - Service Center

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August 26, 2023

Everyone was courteous and professional. Excellent teamwork. I enjoyed each interaction with each teammate. Good job More

by RADAMS14017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Berry Alex Destefanis
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Aug 30, 2023 -

Audi Allentown responded

Hi RADAMS, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

August 26, 2023

Audi Allentown is the best of the best. They always give my Q8 back in better shape than when I dropped it off. It's like getting a brand new car every time I go. Thank you for the amazing More

by CTBRASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Audi Allentown responded

Thank you for your kind review, CTBRASCH! We strive to provide prompt and courteous service to all of our customers.

August 26, 2023

Excellent service and appointments available as needed. Work explanations are thorough. Vehicle knowledge very strong. More

by CASOLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 25, 2023

James was friendly from the moment I walked into the door. Audi staff completed my car service in a few short hours. East dealership to do business with. More

by BUZZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
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Aug 31, 2023 -

Audi Allentown responded

Thank you very much for such a great review, BUZZ! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 25, 2023

Staff is extremely friendly and always willing to provide assistance. Service is typically on time and having the option of a loaner vehicle when getting vehicle service is a nice option More

by LIBERTSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 25, 2023

Friendly staff Great service Loaner car was provided Car was completed as soon as parts were available More

by EUROIMPORTS416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot my advisors name but was amazing
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Aug 31, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2023

I have been bringing my Audi to this dealership since they open. Always excellent service. Excellent attention to detail. More

by DMBENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 24, 2023

This was my first Audi service experience and everyone exceeded my expectations. Very happy from start to finish. More

by ANGELA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Angela! Please let us know if we can do anything else to help!

August 24, 2023

I LOVE my Audi! I had an issue with the detailing of my vehicle (which does not come cheap) - I called them the following day (response to service follow up call) . More

by KUBES5RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Destefanis
Report | Print
Aug 30, 2023 -

Audi Allentown responded

KUBE, we apologize for any inconvenience caused by the detailing issues. However, we are glad our team could rectify the issue quickly to your satisfaction.

August 24, 2023

Always receive the best care when at Audi Allentown, been a customer for over five years. More

by GABRIELLE753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Report | Print
Aug 30, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

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