Audi Asheville

excellent service coupled with warmth and caring We went back several times while trying to make a decision about which car we wanted to buy. The sales representative who worked with us, Brent, was p We went back several times while trying to make a decision about which car we wanted to buy. The sales representative who worked with us, Brent, was patient, warm and caring. More

Mixed Bag The folks are very pleasant. The facility is spotless and pleasing. On the other hand, this is the fourth visit for a persistent rattle that is comi The folks are very pleasant. The facility is spotless and pleasing. On the other hand, this is the fourth visit for a persistent rattle that is coming from the sunroof. I am understanding and know that sometimes these things take more than one visit. I am less than pleased to have had to return so often though. I was provided a loaner, which was essential. More

Competence which requires patience My experience with this dealership has been good overall. They are very pleasant and seem to perform their services well,but they can be very slow. A My experience with this dealership has been good overall. They are very pleasant and seem to perform their services well,but they can be very slow. A simple oil change/service was more than 3 hours(with an appointment). The manager without prompting excused the charge. More

Accommodating, thorough, proffessional Always bring my A 6 TDI in for a wash at my convenience. Always enjoy chatting with the service and sales personell. You have friendly, courteous, sta Always bring my A 6 TDI in for a wash at my convenience. Always enjoy chatting with the service and sales personell. You have friendly, courteous, staff. Thank you. More

Awesome I have never received a quicker response to an email When I was looking for or thinking about buying an Audi I emailed harmony dealership Freddie responded so quickly even when I was still thinking about When I was looking for or thinking about buying an Audi I emailed harmony dealership Freddie responded so quickly even when I was still thinking about it he replied every time in I can't believe how quickly was always helpful till finally I called ...I have bought bmw's for 20 years and never received that kind of service especially when I was not sure what I wanted not only that but after the sale when I was not sure about how to operate the vehicle I could call Freddie and he was there to help me amazing service .. someone who cares about his customers even after the sale ... I am looking forward to now having audi's instead of bmw's thank you to harmony motors and from a customer point of view you can't afford to do without this guy !!!!!! More

Excellent new car buying experience. Buying my new Audi S4 was a great experience in every way. I had the car built to my specs and was told it would be 90 days. I got the car 90 days aft Buying my new Audi S4 was a great experience in every way. I had the car built to my specs and was told it would be 90 days. I got the car 90 days after. The sales service was great. My salesman, Don Oakes, is the best car salesman I have ever had. More

Interacted with Sales Consultant and Finance Consultant. My husband and I felt our positive experience was because of customer focus and excellent communication skills. Examples: Listening to customer needs My husband and I felt our positive experience was because of customer focus and excellent communication skills. Examples: Listening to customer needs; Answering questions; Prompt replies to phone or emails. The 2017 A-4 found for us to lease met our need request. The finance process went very well with options respectfully offered without pressure. More

Excellent body work repairs could not be happier Douglas did a fantastic job taking care of a couple of small repairs on my new Audi. Love working with Douglas. Douglas also recommended the Q3 for m Douglas did a fantastic job taking care of a couple of small repairs on my new Audi. Love working with Douglas. Douglas also recommended the Q3 for my wife and she is trilled with the car More

The rings of excellence. I have visited the dealership twice for .for warrantee work. Each visit was impressive from the service personel's responsiveness when I arrived. Th I have visited the dealership twice for .for warrantee work. Each visit was impressive from the service personel's responsiveness when I arrived. The entire visit reads much as the Boy Scout pledge. Courtious, informative, smiling, explaining what service was going to be completed, what problems did I have with the car, "May we wash your car when we complete our work?". The cleanliness of the service areas, the parts department and the sales floor. Just outstanding experiences. I am pleased to say i have owned a number of Audis over the years and will continue to own them. The experience superiorat the dealership when I call or visit matches the outstanding automobiles produced by the 4 rings. I proudly talk about my A6 whenever I get the chance as well as the service I receive. More

Audi A3 2007 for my son! This will be my 5th car that I have purchased through Harmony Motors. 3 new and 2 used. I have been very satisfied with both options. Mark Kay is a ro This will be my 5th car that I have purchased through Harmony Motors. 3 new and 2 used. I have been very satisfied with both options. Mark Kay is a rock start of a salesman and Douglas Urban keeps the car maintained and me coming back for more. Use a few plants and flowers in the Audi showroom section to make it a bit more appealing and not so sterile. The product and the staff however does not need to change. Good Luck! More