Audi Bedford
Cleveland, OH
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142 Reviews of Audi Bedford
Easy easy transaction and service excellence I was very impressed with the sales professional Gareth. He answered my questions and led me through the process with apparent ease. I would recommend I was very impressed with the sales professional Gareth. He answered my questions and led me through the process with apparent ease. I would recommend that dealer to anyone. More
I just purchased my 4th Audi but Bedford was the best!! My salesperson was Joe Mannarino and he was an absolute pleasure to work with. I felt like he truly listened to me and did his best to put me in the My salesperson was Joe Mannarino and he was an absolute pleasure to work with. I felt like he truly listened to me and did his best to put me in the car I wanted, not the one they wanted me to buy!! I purchased an Audi Q3 Prestige and I absolutely LOVE it! I hope Joe will be available when I'm ready for number 5! Thanks again Joe! More
Awesome negotiation Negotiated a car purchase with Kyle Pentella at Audi of Bedford. Kyle took the time to listen to my needs and then came back with an awesome offer. I Negotiated a car purchase with Kyle Pentella at Audi of Bedford. Kyle took the time to listen to my needs and then came back with an awesome offer. I believe we both left the deal feeling very satisfied with how quick the process took to complete with this style of salesmanship. More
Bought used car Kyle and staff were fantastic. We did initial contact over phone and Kyle then made a walk around video for me and answered all my questions. I flew Kyle and staff were fantastic. We did initial contact over phone and Kyle then made a walk around video for me and answered all my questions. I flew into Cleveland airport and Kyle picked me up. (Even though it was suppose to be his day off!). Paperwork was completed in about 30 minutes and I was on my way driving back to St. Louis. Fantastic process all the way around!!! I highly recommend them. More
Excellent customer service Kyle was very helpful in answering all of my questions and finding the best vehicle to fit my needs within my budget. I love my new car! Kyle was very helpful in answering all of my questions and finding the best vehicle to fit my needs within my budget. I love my new car! More
Excellent Service Audi of Bedford is the one place that I can always count on to actually get my service right. There are many dealerships in the Cleveland Ohio area t Audi of Bedford is the one place that I can always count on to actually get my service right. There are many dealerships in the Cleveland Ohio area that do not provide good service, and also ones that have not been updated to the same standards that Audi of Bedford has. I always deal with either Craig, Scott or John and the service has always been incredible! Thanks Audi Of Bedford. More
Al Royal, the sales associate, was friendly. There were some spots on the hood of the vehicle that I decided to purchase. I didn't notice them all. Since I signed the paperwork already and they didn't offe some spots on the hood of the vehicle that I decided to purchase. I didn't notice them all. Since I signed the paperwork already and they didn't offer any warranty for the vehicle, they could have told me that it was the condition of the vehicle that I agreed to purchase. Al noticed the spots and talked to his boss. To make the long story short, they fixed the hood, offered me a loaner vehicle during that time. I didn't have to pay anything for the loaner vehicle or the bodyshop work. More
Recently Fred Baker Audi has been changed to Audi Bedford and it has definetley changed for the better. They are expanding their showroom and service area. I bought a used Audi from them and they have neve and it has definetley changed for the better. They are expanding their showroom and service area. I bought a used Audi from them and they have never Disappointed. Nick (who I bought the car from) is always very helpful and will answer any question I have. He is willing to take the time out that no other Dealership or Sales Employee is willing to. John is an amazing service advisor. When I took my car in he went over everything they would do for it. I took my car in at 9am for a 105,000 Mile Service (Yes Audi's are very dependable) and it was done at 11am on a Saturday. I was treated with a brand new loaner car. I was treated like first class there. Whenever I take my car in he also makes sure to call me whenever he finds something that wasnt't in the original quote which I appreciate immensely so I don't come back with things that I didnt ask to be completed. Audi Bedford has treated me like family and thats why I will continue to come back there month after month and year after year. Audi Bedford you have a customer for life!! Thanks for all that you guys do for me!!!! More
This dealership is absolutley great! I recently bought a 2007 Audi A6 and they came and delivered it to the house. Nick explained everything very well to me because it came with Navigation and lots of othe 2007 Audi A6 and they came and delivered it to the house. Nick explained everything very well to me because it came with Navigation and lots of other cool features. The car was just serviced with new brakes when I got it and Nick went above and beyond to make my experience great! HIGHLY RECOMMENDED!!!!!!! More
While I ultimately did not purchase an Audi, dealing with this dealership was very professional. They have been quick to respond and discuss some of the ratings I found on this site. It enabled me to have this dealership was very professional. They have been quick to respond and discuss some of the ratings I found on this site. It enabled me to have a candid conversation. Additional leadership from Fred Baker chimed in and had I bought an Audi, they had at least moved themself to the front of the list. More