I have a 2002 Audi which is leaking gas whenever I put gas in the tank or drive it and makes the inside smell very bad. So I looked on the internet to see what the problem could be and had read there were 2 recalls for my Audi 2002 A6 2.7L with the same issue.
I called this dealer and was told it would cost around near $2000.00 to check it since they had to take out the 4 wheel drive (quatro) axel and transmission off to get to the gas tank. They wouldnt even listen to my request to check their recall work to see if this was the issue without paying them! I had found out this dealer did the factory recall work on this recal.
I took my car to a local mechanic who check everything from the bottom by lifting the car and he told me its leaking from the top , under the seat where the gas tank is and thought it would be a rollover valve. He called his Audi Dealer Tech friend and the audi certified tech came in pulled the seat out , unscrewed the plastic plate and woo hoo the rollover valve was leaking!
I called again this dealership and was told they would not look at my car free regarding this issue because they could not verify my word where I had seen the gas comming out from the tank!
I went to Mr. Baker the III personally and explained to him the above and he got angry with me using colorful language since I demanded the problem resolved, then he called in the service manager who again said "We cannot tell what it is until we take things apart" yet again I explained to the service manager my story then Mr. Baker III got fed up and told the service manager to check it under the seat no charge!
They did that and seen it was the rollover valve leaking, I thoughT my problems were solved , nope they have to call Audi and will get back to me , in the meanwhile they gave me my keys and told me my cars out front and not to put any gas in it. Now Iam stuck with a parked car , didnt even offer me a loaner because of their bad work.
I called Audi USA and filed a complaint and will do so with the Cleveland Better Business Beauru , I advise anyone with problems regardin BAKER Audi do the same , they are ripping people off (tried it to me) and will do so in the future.
I am also going to speak to a attorney to recoup mechanic fees, loss time off work , mental anguish, repair cost so that another dealer can fix the issue!
STAY AWAY FROM THESE GUYS - BAD NEWS!!!!
Note: Audi Mechanic who first found the problem, stated the car can catch fire or blow up my engine, Nice thanks Baker Audi for nothing!