Audi Bethesda

Smooth Sailing Jacob made this car search and purchase an easy experience. We knew what we wanted on new vehicle and Jacob's depth of knowledge of the vehicles made Jacob made this car search and purchase an easy experience. We knew what we wanted on new vehicle and Jacob's depth of knowledge of the vehicles made it easy to order a car with the various options. He kept us informed about the progress of the car. Given all the new tech features, he was very patient in going over the many features that were new to us and let us know that we could return for another session to familiarize ourselves. More

Jacob Jay was fantastic! I picked up my new RS3 at Audi Bethesda two weeks ago, and am absolutely in love with this car. I was referred to Jacob Jay by a colleague, and he did I picked up my new RS3 at Audi Bethesda two weeks ago, and am absolutely in love with this car. I was referred to Jacob Jay by a colleague, and he did an excellent job! I was able to get the exact configuration I wanted, and he kept me updated throughout the build process. When it arrived, he sent extensive photos, and we worked out details on structuring the purchase before I came in to expedite things. Jacob had my RS3 detailed and fueled, and had reserved a parking space next to it so that it was the first thing I saw as I pulled into the dealership. Simone in the finance office had already prepared things for me, and the actual purchase was a painless and enjoyable half an hour. I've put nearly 1,000 miles on the car already, and look forward to working with Jacob, Simone, and the rest of their supporting team at Audi Bethesda for many future vehicles as well! More

Honesty and integrity, personified - John Wagner My wife and I are shopping for our next car and are in town for business. I'm a longtime BMW owner and choosing between the 440i Gran Coupe and the S5 My wife and I are shopping for our next car and are in town for business. I'm a longtime BMW owner and choosing between the 440i Gran Coupe and the S5 Sportback. John Wagner understood the timing is uncertain due to a pending transfer. He listens (to both of us) closely, delivers on promises, and is candid about the car-buying experience. He invests time in the relationship and cares we are treated right. He's retired military and the integrity and commitment shine through. 5 stars (6, if I could) for John Wagner. More

Highly recommended We recently purchased a new car from Audi Bethesda, and this was the best purchase experience of any sort in our memory. Jacob Jay was super. He is We recently purchased a new car from Audi Bethesda, and this was the best purchase experience of any sort in our memory. Jacob Jay was super. He is very knowledgeable and passionate about the Audi brand. We had certain requirements, and since it was late in the model year, not many cars to choose from in the Eastern US. Jacob worked out a three-way trade with another dealer and delivered the car we wanted, at a great price, very quickly. He was clear and honest, and provided detailed information every step of the way. The day we took delivery, hail was forecast, so Jacob pulled the car into the showroom. He stayed an hour past closing to go over the features, and invited us for a return visit. Compliments also to Sales Manager Nick France, and Finance Manager Simone Durbin, who were professional and friendly. We’ve taken the car for a brief visit to service, and had a very positive experience (thanks to Aaron Driver and Barbara Portalea). Audi Bethesda gets our highest recommendation. More

Superb Salesperson Jacob Jay managed my wife's and my interest and purchase of an Audi A-3 at the end of June at Audi Bethesda superbly. He walked us through what we wo Jacob Jay managed my wife's and my interest and purchase of an Audi A-3 at the end of June at Audi Bethesda superbly. He walked us through what we would be buying in detail, options for trading in our prior car such that the price we got for that sale and the end of season we came away with for the new Audi exceeded our expectations. He was on top of everything, had a very relaxed demeanor, and invited us back for folllow up "lessons" on our ownership, driving and maintanance of the car. He"s First Class, and then Some! More

Jacob Jay is the BEST car salesman I have ever worked with! It was evident from the minute I met Jacob Jay, that he absolutely loves cars; especially Audi! I don't believe you could find anything he does not kn It was evident from the minute I met Jacob Jay, that he absolutely loves cars; especially Audi! I don't believe you could find anything he does not know about every make and model in the Audi line. Jake took me on great test rides, and had me hone in on the subtle differences between models - handling, acceleration, braking... He even made an appointment for me with a competitor dealer, so I could be sure I got the exact Audi I wanted. I was extremely confident at the end of the process I had the perfect car, and it was because I had the perfect salesman! Jacob is AWESOME! More

Amazing and knowledgeable service Best car buying experience ever. They were first class from the moment I walked in the door. Jacob was always truthful with me and never tried to hide Best car buying experience ever. They were first class from the moment I walked in the door. Jacob was always truthful with me and never tried to hide anything and is very knowledgeable about all Audi products. This dealership is first class from top to bottom. Never rushed or pressured into anything. Awesome experience. More