Back

Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

not yet
rated
857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

Sort by
February 11, 2019

Recall While there for a recall there were a few things done as well. they were handled with great care and Andrew was great to deal with. More

by CoGi57607579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Feb 11, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 07, 2019

Great Reza was wonderful and helpful! The woman who answered the phone did not know anything about service. This was incredibly frustrating, as I was dea More

by stephiebri@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 08, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Stephanie, I appreciate you taking time out of your busy day to share your valuable feedback with me today. Guest satisfaction is paramount towards our success as a business and do take this insight seriously. I am pleased to know of the great efforts and service you received working with Reza and look forward to working with you again in the future. Please feel free to contact me if I can ever be of assistance. My direct line is 949-718-6532. Best, Kimberlee Camargo Fletcher Jones Management West

February 06, 2019

George Chala is amazing! Easy to make an appt online. I had George as a service advisor. He was accommodating, helpful, responsive and a great communicator. He kept me posted More

by Tf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Feb 06, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 05, 2019

Exception service Very Detailed I had concerns with my vehicle having a leak. And I was bringing my car in for normal maintenance upkeep and factory recalls. Not only was Audi detail More

by MWest19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Racine, Carlos Lazo
Feb 05, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Carlos Lazo and Michelle Racine. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

Feb 05, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Carlos Lazo and Michelle Racine. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 31, 2019

Consistently Great The title says it all. Service here is always straight forward, honest and trustworthy. I wouldn’t go anywhere else. Ken is great AND has a terrific s More

by edwardlehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 31, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Edward, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Ken Kritzer. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 27, 2019

Excellent service. On top of everything and clearly and regularly communicate. Very easy process and excellent loaner policy for service. Great, convenient car wash pol More

by sfrandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 28, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 27, 2019

Consistently great! Always easy-in easy-out for service appts. Have had many problems at other Audi service centers, so I make sure to come to Audi Beverly Hills every ti More

by Alex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 28, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 26, 2019

Very detail oriented The Team at the Beverly Hills service center is extremely helpful from the moment you drive in to the moment you once it’s serviced. More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 28, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 26, 2019

Service The reasons behind my visit is Break pad change due to defect . The service facility is amazing , the waiting lounge is perfect , the service is quick More

by Ghaioodty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 28, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 24, 2019

Always the most professional treatment I'm always amazed every time I walk into and Audi dealership at the level of service and professionalism I am given. Every employee is courteous, re More

by maranda donato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 24, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Maranda, Thank you for your loyalty toward Audi Beverly Hills and for taking the time to share your valuable feedback. It is great to hear that Reza Saboor continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

...
24
...