Audi Beverly Hills - A Fletcher Jones Company - Service Center

Great service center I have to say, I was dreading a new service center because I liked the old one. But this was super cool, clean and efficient. The staff is great, proc I have to say, I was dreading a new service center because I liked the old one. But this was super cool, clean and efficient. The staff is great, process was easy, and a full service coffee bar!!! Awesome! More

Top Notch Service on 1/15/2019, I got ready for work and was looking forward to driving to work. However, when I got in my car and attempted to start it up, my car did on 1/15/2019, I got ready for work and was looking forward to driving to work. However, when I got in my car and attempted to start it up, my car did not start. All of my light came on and started flickering. I called Audi of Beverly Hills. Immediately, I was hooked up with Audi Assist. A tow truck came and started my car up. I drove my car to the Audi service. Within 15 minutes, I was in a loaner car in on my way to work. The coordinator named Ken was very helpful throughout this process and kept me abreast upon what was wrong with my car. Turns out, my battery was dead. When I got car back, it was sooooo clean, inside in out. They really did a good job cleaning my car. More

Trustworthy Service I appreciated how Carlos, my service consultant, presented me with all available options for service after a diagnostic was done. He kept me updated I appreciated how Carlos, my service consultant, presented me with all available options for service after a diagnostic was done. He kept me updated throughout the day on what was being done and when I could expect my vehicle to be ready without being pushy. I feel comfortable leaving my car for service at Audi Beverly Hills because they really do go through every detail of services needed immediately and what may be needed further down the line. More

Fast Service Went in to the new dealership at 2340 South Farifax avenue to get my Coolant Pump replaced due to a recall. The work takes actually an hour but being Went in to the new dealership at 2340 South Farifax avenue to get my Coolant Pump replaced due to a recall. The work takes actually an hour but being that they have other cars that they have to care of before mine it actually took about 4 hours. I wasn't expecting to have back the same day but I did. I took it in around 10:30am and it was ready by 2:00pm. Very happy about that. Staff is friendly. The new dealership is nice they even have a Barista in case you want a latte. And a small lounge you can sit at. Definitely recommend. More

Service Review Perfect service experience. Reza was an absolute pleasure to deal with and the service was done in one day. After the completion of the service, it Perfect service experience. Reza was an absolute pleasure to deal with and the service was done in one day. After the completion of the service, it was as if I had a new car. More

Serviice visit Carlos was exemplary, the ladies at the cashier were fantastic, everything was immaculate. The small problems were that my car though washed was no Carlos was exemplary, the ladies at the cashier were fantastic, everything was immaculate. The small problems were that my car though washed was not dried off completely and not ckean around my drivers side door, the seat was extended and adjustments changed. The man who brought the car to me looked miserable and was a little surly. Carlos went the exyra mile as did the cashiers. I am happy you allow comments/ review. More

Great service Had a decent experience at the dealer for 25,000 miles service. The waiting time was a bit longer than usual and I had to insist to get a comparable Had a decent experience at the dealer for 25,000 miles service. The waiting time was a bit longer than usual and I had to insist to get a comparable car as loaner although I’ve made an appointment 48 hours prior. More

I had the most amazing experience I can’t ask for better service Reza was very professional and helped me with every question I had , I can’t ask for better service Reza was very professional and helped me with every question I had , More

Great Service! Carlos Lazo was very professional and I appreciate his nice demeanor. The whole service department is a great experience every time I visit and is a Carlos Lazo was very professional and I appreciate his nice demeanor. The whole service department is a great experience every time I visit and is a big incentive to continue driving an Audi after my lease is completed. More

Great Aidi sales and service My family is on our 4th car from Audi Beverly Hills and I have always been happy with both areas. I highly recommend them as they've always been very My family is on our 4th car from Audi Beverly Hills and I have always been happy with both areas. I highly recommend them as they've always been very responsive, especially in service. More