Audi Beverly Hills - A Fletcher Jones Company - Service Center

Excellent and friendly service! I came in, dropped my car off and got a loaner vehicle within 5 minutes. The issue with my car was fixed in a few days and feels like new at a very fa I came in, dropped my car off and got a loaner vehicle within 5 minutes. The issue with my car was fixed in a few days and feels like new at a very fair price. Awesome, prompt and friendly service! More

Exceptional - above and beyond! George at the Fairfax location in Los Angeles provided the best service we have received at Audi. His follow thru was exceptional and he was very hel George at the Fairfax location in Los Angeles provided the best service we have received at Audi. His follow thru was exceptional and he was very helpful in facilitating the repair of our car. More

very professional Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very hap Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very happy dealing with Beverly Hills Audi in particular, as opposed to other dealers in the area. Big difference. More

Seamless Experience My 20,000 mile checkup for our 2017 Q3 went seamlessly. Reza was courteous and very professional. I choose Audi BH because I had a less positive exper My 20,000 mile checkup for our 2017 Q3 went seamlessly. Reza was courteous and very professional. I choose Audi BH because I had a less positive experience ( dirty car on return / low tire pressure) with Santa Monica Audi Service and heard that BH Audi was excellent. Very happy I went there. My friend and fellow Audi owner had suggested it because he had a good experience with BH Audi. Overall excellent and I will return in the future for service / new vehicles. -Logan More

Carlos Lazo is the best Carlos is always there to help me. Always available and even when mechanics are giving me hard time, he help figuring it out eventually with the best Carlos is always there to help me. Always available and even when mechanics are giving me hard time, he help figuring it out eventually with the best attitude More

Audi Beverly Hills Service Had a good experience with this service department. Had problems with their old service department took a chance coming back here. The new renovations Had a good experience with this service department. Had problems with their old service department took a chance coming back here. The new renovations and service department are amazing!! More

Service with a smile Prompt and professional service with a smile. The service department has moved to a new location - a bit of a challenge however the center is very com Prompt and professional service with a smile. The service department has moved to a new location - a bit of a challenge however the center is very comfortable with lots of amenities to make the wait ( if you chose to ) very pleasant. More

Excellent review for James Tirelli It was efficient, done on time as promised, and all issue dealt with! James kept me informed throughout the process. I will request James for my next It was efficient, done on time as promised, and all issue dealt with! James kept me informed throughout the process. I will request James for my next visit More

Great first experience ! My first time at Audi Beverly Hills/Fairfax service location. Loved all of the experience! Easy access. Great communication. Customer focused and fri My first time at Audi Beverly Hills/Fairfax service location. Loved all of the experience! Easy access. Great communication. Customer focused and friendly team! As long as a I have my Audi, they’re my go to location! More

Software Update Very efficient. Love the space to hang out in. Everyone was nice. Carlos was efficient - not super-friendly, but truthfully, that doesn't matter to me Very efficient. Love the space to hang out in. Everyone was nice. Carlos was efficient - not super-friendly, but truthfully, that doesn't matter to me. More