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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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October 05, 2018

Beverly Hills Audi Made a Difference Beverly Hills Audi service department worked with me to solve an issue and took care of my car in the process. I am happy with the outcome and thank More

by Wardlowmike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 19, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, our team of associates are excited to hear that you were provided with outstanding service throughout your visit with us! As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

October 04, 2018

Termostat repairs All staff was excellent . Quick efficient and kept me in the loop with constant updates. Everyone was very quick and nice once i was in the dealership More

by Krahal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Oct 12, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Krahal, thank you for choosing Audi Beverly Hills for your service needs. I an thrilled to know Reza provided you a timely and efficient visit and kept his communication with you through out the visit. We truly value you as our guest looking forward to having you work with Reza for all of your service needs. Please feel free to contact me if I can ever be of assistance. Most Sincerely, Kimberlee Camargo Fletcher Jones Management West.

September 30, 2018

Excellence service! I was impressed and beyond satisfied with the responsiveness, help and service I received. My experience was very positive indeed! I would highly reco More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Oct 02, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, thank you for taking the time to share your valuable review! We are glad to hear Carlos exceeded your expectations by treating you with great care. As always, please let us know if we can assist you further! Best, Heather Lewis Client Care Manager

September 29, 2018

Reza rules! Amazing experience - no time wasted - great communication and service! The coffee bar staff is not to be forgotten - great again. Best dealershi More

by Heffjobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Oct 02, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, thank you for choosing Audi Beverly Hills! Your review is greatly appreciated. We are glad to hear that you were assisted promptly and provided with great care throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future! Best, Heather Lewis Client Care Manager

September 29, 2018

Great customer service and quick turnaround Thanks for getting my car serviced quickly and for the great customer service, your help was much appreciated! Will recommend you guys to anyone who a More

by erijoh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Oct 02, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, your recommendations are truly a gift! We are glad to hear that you were assisted promptly with the help of our service team. Thank you for you glowing review! Best, Heather Lewis Client Care Manager

September 22, 2018

Best service center I had a sensor in my rear lights of my Q3 go out. The George at the Fairfax service center was the best. I dropped my car off at 7:30 and was back o More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Sep 24, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Pete, your feedback is greatly appreciated! Our team here at Audi Beverly Hills is excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with George. Please let us know if we can be of any further assistance to you now or in the future! Best, Heather Lewis Client Care Manager

September 20, 2018

Great service and communication My service advisor, George, keeps me informed and answers my questions in a way that makes me feel that they value my business. Everyone involved, fr More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Oct 12, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello TG, I am happy to hear George has been a great compliment in regards to you service needs for your vehicle. We are thrilled to know the team provided you the service visit we strive to give all our guests. Your complete satisfaction is important to us, please feel free to contact me if I can be assistance. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

September 18, 2018

Great service experience overall I took my car in for a 10,0000 mile service & some work covered under warranty. Carlos consistently kept me posted of the status of the work. Also, More

by David A3 etron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 24, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi David, thank you for taking the time to share your valuable feedback. It is great to hear that Carlos continued to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further! Best, Heather Lewis Client Care Manager

September 17, 2018

Very impressive My evaluation: superb work, excellent personal care by David Cohen, great loaner service. I will gladly happily return for future work on my car 's ne More

by wolf woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cohen
Sep 24, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, thank you for choosing Audi Beverly Hills! Your feedback is greatly appreciated. Please let us know if we can be of any further assistance to you now or in the future! Best, Heather Lewis Client Care Manager

September 15, 2018

helpful, courteous, knowedgeable My service advisor, James Tirelli, took the time to give me a full explanation so that I understood the problem. The paperwork was handled quickly and More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tirelli
Sep 24, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Sonny, our team is glad to hear you had a great experience with ease with the help of James. Thank you for your splendid review. As always, please let us know if we can be of further assistance. Best, Heather Lewis Client Care Manager

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