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Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA
857 Reviews
857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
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September 12, 2018
Quick and efficient Appreciate everyone I’ve worked w so far! Ryan is wonderful, makes the process way less complicated and approachable. The service team has been great Appreciate everyone I’ve worked w so far! Ryan is wonderful, makes the process way less complicated and approachable. The service team has been great so far, the new facility is great even if a tad out of the way. More
by Tino
Employees Worked With
Ryan Bradley
September 01, 2018
Service visit Friendly service advisor, helpful and accommodating. I have to drive a bit out of the way to get my vehicle serviced here however I find the quality Friendly service advisor, helpful and accommodating. I have to drive a bit out of the way to get my vehicle serviced here however I find the quality of the work and level of customer service to be well worth the extra drive. More
by Zac
Employees Worked With
Ken Kritzer
August 30, 2018
hassle free car service Carlos Lazo was very accommodating and made it easy for me to have my Q5 serviced, without interrupting my daily activities. They had me checked in, w Carlos Lazo was very accommodating and made it easy for me to have my Q5 serviced, without interrupting my daily activities. They had me checked in, with a loaner car. and on my way within 20 minutes. More
by NicA
Employees Worked With
Carlos Lazo
August 26, 2018
Ken Kritzer always takes meticulous care of me and of my car. Ken the THE reason for my unwavering loyalty to and appreciation of Audi Beverly Hills service dept always takes meticulous care of me and of my car. Ken the THE reason for my unwavering loyalty to and appreciation of Audi Beverly Hills service dept. He consistently makes me feel as though I am the sole reason for his being there, and as though I am his one and only client. More
by jkrinsky
Employees Worked With
Ken Kritzer
August 26, 2018
Great experience from sales department and service Very professional group and willing to do a bit extra for the customer. Making a big purchase such as a car was made easier from the candid approach b Very professional group and willing to do a bit extra for the customer. Making a big purchase such as a car was made easier from the candid approach by Amanda Hart. David Cohen is also very professional and made the service visit quite easy and simple. More
by Happyclient
Employees Worked With
David Cohen, Amanda Hart
August 22, 2018
Wonderful experience Had my Audi TT services at Beverly Hills Audi and my service adviser (Carlos Lazo) made it one of the best experiences ever! Besides explaining everyt Had my Audi TT services at Beverly Hills Audi and my service adviser (Carlos Lazo) made it one of the best experiences ever! Besides explaining everything perfectly and provided exceptional service, he took me in on time, had my car ready on time and expedited my check out. Totally recommend Beverly Hills audi! More
by Rbugarin
Employees Worked With
Carlos Lazo
August 17, 2018
Excellent service Came in for a car wash and my Service Now low had just come on that morning. Asked if they could squeeze me in today and they were able to service my Came in for a car wash and my Service Now low had just come on that morning. Asked if they could squeeze me in today and they were able to service my car right away. Put me in a loaner car so I could go to work and my car was ready just a few hours later. More
by rretzlaff
Employees Worked With
Reza Saboor
August 10, 2018
Apologize for inconvenience I just wanna address that ken was really helpful and apologize for my behavior but I just was mad at the time but overall I just wanna tell you guys t I just wanna address that ken was really helpful and apologize for my behavior but I just was mad at the time but overall I just wanna tell you guys that ken was really helpful and understanding the situation and he really solve me the issues and he deserves the best . Thank you so much and I definitely recommend him as service supervisor More
by Kalazzani
Employees Worked With
Ken Kritzer
August 09, 2018
Carlos Lazo is perfect! Excellent service. Carlos kept me informed every step of the way. My car was ready exactly as promised and it was waged. Carlos walked me to the cash Excellent service. Carlos kept me informed every step of the way. My car was ready exactly as promised and it was waged. Carlos walked me to the cashier and explained every detail of the service. More
by Gilda
Employees Worked With
Carlos Lazo
June 29, 2018
Great experience from start to finish Always a pleasure working with the Audi Beverly Hills team. Five star experience. David even put up with my car ignorance! Ha. Courtesy car was clean Always a pleasure working with the Audi Beverly Hills team. Five star experience. David even put up with my car ignorance! Ha. Courtesy car was clean and an easy experience. More
by Timothy
Employees Worked With
David Cohen
