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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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June 05, 2018

Definitely great experience It's a great pleasure to let these professional and friendly guy to do maintenance for my car. They do their job greatly with a reasonable price. I'd More

by kkeeei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Lazo
Jul 19, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Kkeeei, Thank you for choosing Audi Beverly Hills and for your kind feedback. I am delighted to hear our team provided you with exceptional service. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager

June 05, 2018

Completely professional My car had some electrical issues and Audi loaned me a car and kept me informed for the few days my car was not available. They were completely profe More

by audiguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 11, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audiguy, We appreciate you writing a review on your experience with our service department. I am thrilled to hear our team took excellent care of you and your vehicle. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

May 23, 2018

Great Service and Communication Harry took care of everything from start to finish and kept me updated with clear texts and emails. Loaner car was high quality and many choices were More

by mandrews93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
May 23, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mandrews93, We appreciate you taking the time to share your feedback on Harry and your experience with us. I am pleased to hear Harry and our service team took excellent care of you and your vehicle. If we can be of any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis Client Care Manager

May 17, 2018

Love Audi Bev Hills and Ken Kritzee Entire staff is always friendly and helpful. They go above and beyond to accommodate each time I’m there and Ken Kritzer is my favorite part of the de More

by lisamkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 23, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Lisamkatz, Thank you for your feedback on your experiences with Ken and our team. I am happy to hear we continue to go above and beyond to accommodate you each time you visit us. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 15, 2018

Excellent Sevice Courteous employees and pristine establishment making your experience a vip treatment. The service dept was kind enough to assist with transportation More

by Pheeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 16, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Pheeel, Thank you for taking the time to share your feedback with us. I am happy to hear you received VIP treatment from Carlos and our team. If we can be of any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis Client Care Manager

May 11, 2018

Greatful Thank you to George Chala Who literally makes you feel like you are family I trust him and that makes all the difference Thank you to everyone More

by Sepi d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George chala
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Sepi d, Thank you for sharing your feedback on George. It is wonderful to hear he has earned your trust and makes you feel a part of the family. We are grateful for your business and look forward to your future visits. Kind regards, Heather Lewis Client Care Manager

May 07, 2018

Fast, friendly and professional Angie and the entire team at the Beverly Hills Audi Service Center were all great. The experience was very pleasant and Angie was very helpful and pro More

by kapone66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Moreno
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Kapone66, Thank you for your feedback on Angie and our team. I am pleased to hear your experiences with us continue to exceed the level of your expectations. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 01, 2018

Great Service Always happy with their service! My rep stays the same and understands my needs! I love Audi Beverly Hills - bought my current car from them and wil More

by parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Parker, Thank you for your feedback. I am thrilled to hear we earned your complete satisfaction. We look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 01, 2018

Probably the least hassle free considering my circumstance Service was amazing, I was very well informed at all point of part delivery and when my vehicle was going to be ready. Also, I was taken back to part More

by Cdk-A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie in service, she's new and not on the list., Joe Carr
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Cdk-A6, Thank you for your feedback. I am thrilled to hear Joe and Angie went the extra mile to provide you with a truly outstanding experience. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 26, 2018

Beverly Hills Audi is the top side of excellence! From the time I arrive and until my car is ready for pick up, I am treated with courtesy, caring, hospitality, and all around excellence from people t More

by RDell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
hydel, Carlos Lazo
Apr 27, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi RDell, Thank you for your outstanding feedback! I am happy to hear you were treated with the greatest care from our staff. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

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