Audi Beverly Hills - A Fletcher Jones Company - Service Center

Service interval/recall David was great. Personable, responsive, informative. Entire process is seamless: Arrival, in-boarding, loaner, cashier, vehicle delivery. Facility David was great. Personable, responsive, informative. Entire process is seamless: Arrival, in-boarding, loaner, cashier, vehicle delivery. Facility is super clean and organized. This breeds confidence. More

awesome location and staff! Angie provided outstanding professional service and the woman at the courtesy car counter was efficient and personable. Great experience and will al Angie provided outstanding professional service and the woman at the courtesy car counter was efficient and personable. Great experience and will also bring our Audi A3 convertible in for service when needed given my experence - including the free car washes is a great added value. More

Excellent service! I took in my vehicle because of an issue I've been experiencing since I got it. Harry delivered exceptional customer service, making the experience f I took in my vehicle because of an issue I've been experiencing since I got it. Harry delivered exceptional customer service, making the experience flow with ease and comfort. Issue is still TBD, but I'm hoping it will get resolved soon. More

Harry Cha is fabulous My only disappointment is that I felt my tire was defective and was charged to replace it. Not Harry's fault, he was great with me. I'd recommend him My only disappointment is that I felt my tire was defective and was charged to replace it. Not Harry's fault, he was great with me. I'd recommend him highly. More

Great Service! My experience was great, my car was in and out for a recall. The new facility is impressive, packed with amentitiies. The staff was professional and h My experience was great, my car was in and out for a recall. The new facility is impressive, packed with amentitiies. The staff was professional and helpful.. More

Carlos service Carlos is grate & big help every time I go there he is extremely polite & understanding He is always understand the problem & he is on top of the ca Carlos is grate & big help every time I go there he is extremely polite & understanding He is always understand the problem & he is on top of the car & update me at all tine More

Very good service Everything was done in time and very professional he called when it was ready and everything seemed to be done as planned. Very satisfied. Would retu Everything was done in time and very professional he called when it was ready and everything seemed to be done as planned. Very satisfied. Would return More

Great Service This was my first service and I chose to use their new location on Fairfax. I prefer this location because it's closer to my home. I dropped my car This was my first service and I chose to use their new location on Fairfax. I prefer this location because it's closer to my home. I dropped my car off at noon and it was ready at 5pm. I received a warm welcoming dropping off the vehicle and when I came to pick it up. The only down side of this location is that there is no parking at all. The whole lot is filled with a sea of Audi's!!! It wasn't a problem for me, but my ride had to sit by the entrance and wait for me. I received an e-mail and text of the inspection as well as a paper receipt. I also requested a car wash and they do a great job! More

First visit It my first visit to your service center and my service advisor Reza made me feel like an old friend. The work was performed perfectly and on time. It It my first visit to your service center and my service advisor Reza made me feel like an old friend. The work was performed perfectly and on time. It was a no hassle welcome experience. More