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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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April 05, 2018

New Service Location The new service location is much closer to my home. It's easy to get to and right off the freeway. The staff are courteous and prompt in updating th More

by rdgwoodwinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: David Cohen
Apr 09, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rdgwoodwinds, We appreciate you taking the time to leave us a review on our new Audi Service Center. It is wonderful to hear that you are receiving the same world-class service at a location that is much closer to your home. Thank you for your recommendations! Our team looks forward to assisting you again. Best, Heather Lewis Client Care Manager

April 04, 2018

Great service! You guys exceeded my expectations in every way - Ken and everyone I came in to contact with was professional and efficient. We love our Audi and we lo More

by Timothymwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 09, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Timonthymwright, Thank you for taking the time to share your feedback with us. We are delighted to hear you love your Audi and that our team members like Ken, exceeded the level of your expectations. If we can be of any assistance to you down the road, please feel welcome to contact us. Kind regards, Heather Lewis Client Care Manager

March 30, 2018

Took car in for repairs I love Audi Beverly Hills Dealership. I feel like royalty the moment I drive onto the lot. Harry and the rest of the Audi staff are all attentive an More

by Nanou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 02, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Nanou, We appreciate your feedback on your recent experience at Audi Beverly Hills. I am happy to hear you were treated like royalty the moment you drove onto our lot. Our overall goal is to provide all of our guests like yourself with world-class service, always. I am pleased to know we delivered that level of service to you. Should you need any assistance in the future, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

March 18, 2018

Fantastic Customer Service Ken made it so ease to get my service done. Great communication, got me a replacement vehicle, and was aware of my time constraints. Wonderful experie More

by Jennifer Crittenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 20, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Jennifer, We appreciate your feedback and are delighted to know Ken ensured you were treated with the greatest care and assisted promptly. Should you need any further assistance in the future, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

March 14, 2018

MR.KEN has done the best assisstanace for me because this dealership was so cooperative in all aspect. and I will recommend to my friends also i continue to take my car to this center. More

by mpourkazemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 20, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mpourkazemi, Thank you for the sincerity you expressed toward Ken. I am pleased to hear he provided you with outstanding service throughout your visit with us. Our team appreciates your recommendations and look forward to assisting you again in the future as well as your friends and family. Kind regards, Heather Lewis Client Care Manager

March 12, 2018

Awesome professional service ever Great exceptional job by ken, In assisting and being on top of the service every step of the way, entire process total painless experience and informa More

by MrD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 13, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello MrD, Thank you for taking the time to share your feedback on your experience working with Ken. It is great to hear Ken provided you with exceptional service throughout your visit with us. As always, we look forward to assisting you again. Best, Heather Lewis Client Care Manager

March 10, 2018

Great Customer Service Ken Kritzer was extremely helpful and friendly. The summary of the multi-point inspection is amazing and the information within will help guide me thr More

by Michael Kerkhof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 13, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Michael, Thank you for taking the time to share your feedback with us. It is great to hear Ken was extremely helpful and friendly and that you found the multi-point inspection to be informative and helpful. Should any future questions arise or if you should need any further assistance, please feel welcome to contact us. Kind regards, Heather Lewis Client Care Manager

February 23, 2018

recalls it all went very smoothly. I have nothing else to say . I just want to get out of this website. thank you Audi for taking care of me More

by carol chinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 27, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Carol, Thank you for sharing your feedback with us. I am happy to hear our Audi Beverly Hills team took excellent care of you and your Audi during your visit with us. Should you need any further assistance in the future, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

January 24, 2018

Service is fantastic Our service provider, Harry Cha, is awesome! He is an absolute pleasure to deal with. The whole service staff is pleasant and accommodating. Was a ter More

by Gentaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 01, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Gentaz, Thank you for sharing your feedback on Harry. We are happy to hear he provided you with a terrific and amazing experience. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

January 24, 2018

Amazing customer service They took care of me with the finest service. My car needed to be brought in and serviced. They got me in immediately and were finished so quickly. Th More

by juliacohen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 01, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Julia, Thank you for taking the time to share your feedback with us. We are happy to hear you were assisted promptly and provided with excellent service throughout your visit with us. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

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