Back

Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

not yet
rated
857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

Sort by
January 20, 2018

Ken comes through once again The servicing department at Beverly Hills Audi is highly reliable! They are quick to determine what needs to be done and quick to handle it. More

by audicarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 22, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audicarguy, Thank you for taking the time to share your feedback with us. We pride ourselves in recruiting the very best of the best like, our factory-trained Audi technicians. It is wonderful to know that our team continues to provide our guests with the world-class service we are strive for. As always, should you need any future assistance please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

January 10, 2018

Amazing customer service at Audi Beverly Hills! The # 1 Audi Dealership in California !! No comparison impeccable service with a New State of the Art Service Facility. What is not to love!! We had a More

by Beyond Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Service manager,he make the team., Reza Saboor
Jan 15, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Beyond Satisfied, We appreciate you taking the time to share your feedback with us, and are glad to hear your Audi A6 received excellent care at our new Service Center. Thank you for your recommendations. As always, please do not hesitate to contact us if we can be of any future assistance. Kind regards, Heather Lewis Client Care Manager

January 10, 2018

Service provided by David Cohen Took my car for the recall, got a loaner and got the car back the next day. Everything was done including the 25 k miles service. Fast, easy and con More

by corgidad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cohen
Jan 15, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Corgidad, Thank you for choosing Audi Beverly Hills and for taking the time to share your feedback on your experience with us. We are pleased to hear you experienced fast, easy and convenient service with us. We look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

December 31, 2017

Excellent diagnostic and customer service Converted to Audi BH from a different dealership. Prior dealership failed to accurately diagnose an oil consumption issue for over 3 yrs. I was ready More

by Chick Drives Stick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
da bomb Jimmy Mendez and George Chala, Andrew Neal
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for continuing to choose Audi Beverly Hills. We are excited to hear our team of Audi Service professionals found the root of the problem on your first visit with us and have continued to provide you with excellent service each time. As always, please do not hesitate to contact us if we can be of any future assistance. Sincerely, Heather Lewis Client Care Manager

December 30, 2017

EXCELLENT SERVICE BY REZA SABOOR I was very happy by the professionalism and high service in every sense that I received from your Service Advisor , Reza Saboor. He made the whole ex More

by Georgie Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor, Reza Saboor
Jan 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Georgie Best, Thank you for your feedback on Reza. We love to hear when our associates are are maintaining the high standards that we practice. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

December 23, 2017

Great We gave this rating because of the prompt response when we brought the car in without an appointment. The service was quick and responsive. As always, More

by Socrates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Socrates, We appreciate you taking some time to give us your feedback. We are so pleased to hear that your experience working with Ken was beyond exceptional. As always, if we can assist you any further, please feel free to reach out to us. Sincerely, Heather Lewis Client Care Manager

December 01, 2017

Audi once again takes great care of its customers! Took my car in for service and Jorge was very accommodating. My. At was there for a couple of days. Jorge called and texted with updates and was polit More

by Andrew A7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 04, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Andrew A7, Thank you for continuing to choose Audi Beverly Hills. We are happy to hear Jorge kept you updated on the status of your vehicle and provided you with excellent service. If we can be of any further assistance to you in the future, please don't hesitate to reach out. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

November 15, 2017

My experience was exceptional. My experience was exceptional from the time I arrived to drop off my car, to my experience with Jorge upon drop off, to getting the loaner Audi to pic More

by Ali Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Ali Paul, Thank you for your feedback on your recent visit. It is great to hear that Jorge provided you with excellent service to exceed the level of your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

November 15, 2017

Excellent Service Service Dept did a great job! Handling multiple recalls, 15K checkup, and 2 recommended services all in 24 hours. And they gave me a loaner car. More

by mtalty11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Mtalty11, Thank you for your feedback. We are happy to hear our Service department exceeded the level of your expectations by providing you with timely service and offering you a loaner vehicle. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

November 14, 2017

Easy , friendly ,timely and professional I?t was the easier experience and everyone was so kind and helpful !!! My advisor called to give me updates and was very nice and got I?t all done an More

by Lisa1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Lisa1969, We appreciate your feedback and are happy to know your Service Advisor kept you updated with the status of your vehicle while it was in our care. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

...
34
...