Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
quick, friendly, relaxed, organized, efficient, pleasurable Jorge was ready and waiting for me when I arrived, and made a great effort to make sure I was there just as long as I needed to be, and not a moment l Jorge was ready and waiting for me when I arrived, and made a great effort to make sure I was there just as long as I needed to be, and not a moment longer. More
Ken, the service adviser is great Ken is patient, available, friendly, attentive to details and explains complex issues very well! He makes you trust in the dealership. We usually ask Ken is patient, available, friendly, attentive to details and explains complex issues very well! He makes you trust in the dealership. We usually ask for him when we visit Audi. More
Jorge is wonderful Jorge is always so great to deal w. He is friendly, thorough and delivers on his promises. He updates me regularly so I'm never left wondering. He goe Jorge is always so great to deal w. He is friendly, thorough and delivers on his promises. He updates me regularly so I'm never left wondering. He goes out of his way to accommodate my requests and always follows up. More
Great Service Professional attitude The team in the service department are very professional and very helpful. I have a 2017 Q7 and both times I've been to the dealership, they've taken The team in the service department are very professional and very helpful. I have a 2017 Q7 and both times I've been to the dealership, they've taken very good care of me and my car. More
feedback Ken was very professional, he was always courteous and patience , the work and speed of service was amazing. The knowledge Ken showed was comforting t Ken was very professional, he was always courteous and patience , the work and speed of service was amazing. The knowledge Ken showed was comforting thx More
Car service Great service. I came with no reservation for my first car service. Ken was polite and helpful even if a gentleman at the desk outside was not very he Great service. I came with no reservation for my first car service. Ken was polite and helpful even if a gentleman at the desk outside was not very helpful and not aware on how to proceed with "no reservation customer". I understood later that he was not a dealership employee, but perhaps they should be trained to refer to a Service Emoloyee to avoid customers frustration. Thank you More
Great experience Advisor always keeps us updated on progress of car in a timely manner. Feel comfort in knowing they care about my car. Will continue to be a customer. Advisor always keeps us updated on progress of car in a timely manner. Feel comfort in knowing they care about my car. Will continue to be a customer. More
Reza is Amazing Reza has been very helpful and friendly every time we have been in there for service. So far he has been our go to sales rep since going there the las Reza has been very helpful and friendly every time we have been in there for service. So far he has been our go to sales rep since going there the last two years. More
SERVICE Very good service experience, i recommend Audi Beverly Hills for service, Carlos Lazo was also very professional and friendly. Service was quick and v Very good service experience, i recommend Audi Beverly Hills for service, Carlos Lazo was also very professional and friendly. Service was quick and very easy. Thank you. More
Great experience. My service experience with Harry Cha is always positive. Beverly Hills Audi is a good place to bring your Audi when it is in need of service. My service experience with Harry Cha is always positive. Beverly Hills Audi is a good place to bring your Audi when it is in need of service. More