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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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June 17, 2017

Great and On Time Service was great and they had the car ready for me on time. The car came back nice and clean. The dealership is friendly and professional. More

by Susan2958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bradford, Carlos Lazo
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Susan, Thank you for your feedback. We are happy to hear our team members like Carlos and Michael, delivered excellent service to you. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

June 16, 2017

All Great Jorge was wonderful at Audi. He was extremely attentive and courteous . He was very helpful at explaining the issues with the. car and Kenny at Ente More

by lrubinoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your feedback on your recent visit. We are pleased to hear that Jorge treated you with the utmost care and provided you with exceptional service. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis Client Care Manager

June 10, 2017

Exceptional service from Reza I was traveling for work and had a tire issues . Reza was extremely professional , helpful and accommodated my needs for the day. I was late picking More

by Pari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tesh, Reza Saboor
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Pari, Thank you for your feedback. We are happy to hear that Reza provided you with an incredible experience and ensured that you were treated with the utmost care. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

June 09, 2017

5k Service I highly recommend James Tirellia and Alejandro who were professional and on time. In addition, what was promised on the phone was delivered. Thank More

by psihealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tirellia
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Psihealth, Thank you for your feedback. We are happy to hear our team members like James and Alejandro, delivered excellent service to you. Your recommendations are truly valued. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

June 08, 2017

Good service, very happy with Carlos Very happy with work and no work done that was not requested. I always enjoy spending a short visit in Audi Beverly Hills service lounge. More

by BruceAudiBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Bruce, Thank you for your feedback on Carlos. It is great to hear that you enjoyed your recent visit with us in our service lounge and that Carlos provided you with excellent service. As always, please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

June 04, 2017

Wonderful customer service by Reza Saboor Reza gave me the best customer service. The past couple of times I've been in Reza has been professional courteous and honest. This quality is hard to More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jun 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Rhonda, Thank you for your feedback on Reza. We are happy to hear our team exceeded the level of your expectations. As always, please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

June 04, 2017

Excellent service Great guys. Always on top of their game. Very friendly service and very helpful to me. You should make this process easier by not requiring so many wo More

by Justaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Justaguy. Thank you for your feedback. We are happy to hear our team members like Ken, continue to deliver excellent service to you. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

May 27, 2017

Quick diagnosing & repair of problem. Could not have been , Always polite and accurate diagnosing.Don't know why you would require 25 wods when fewer are better. Car wash could be a little more more thorough, m More

by tatu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tatu, Thank you for taking the time to share your feedback with us. We are happy to hear that Ken and the team provided you with excellent service. Please don't hesitate to reach out if we can be of any further assistance. Best, Heather Lewis Client Care Manager

May 26, 2017

great experience All my experiences with Audi Beverly Hills have been excellent. The personnel are great, the service superior, and the overall service of the highest More

by elliotk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Elliot, Thank you for taking the time to share about your experience. Your recommendations are truly the highest form of flattery. We are excited to hear that our team went above and beyond to provide you with the highest quality service. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

May 24, 2017

Recall Service was exelent,Carlos L.was professional ,I will recommend this place to my freinds. Carlos answer to all my questions and was so helpful. More

by TALLA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Talla, Thank you for your feedback. We are delighted to hear that Carlos delivered a memorable experience. Your recommendations are truly a gift. We look forward to assisting you again in the future. Best, Heather Lewis Client Care Manager

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