Audi Beverly Hills - A Fletcher Jones Company - Service Center

Excellent Service I was only here because of a recall. In other words they had nothing to gain. Service was exceptional. Carlos was responsive and so helpful. Great I was only here because of a recall. In other words they had nothing to gain. Service was exceptional. Carlos was responsive and so helpful. Great customer service!! More

Great first time experience at the every hills location Reza was the gentleman I wasn't dealing with when I came in with my car. I lost my key and he immediately figured out a way to get my car key shipped Reza was the gentleman I wasn't dealing with when I came in with my car. I lost my key and he immediately figured out a way to get my car key shipped quickly. In 2 days he got my key got me a better price than downtown dealer and was in and out for an appointment I was headin to. Such a wonderful guy. Valet let me keep my car in the Audi dealer while I came back on Monday so that I could talk to a service specialist. I think his name was Andrew but he was very helpful and I will return to composite him for all that he did that day I lost my key. More

Amazing treatment at BH Audi Harry Cha provided exceptional communication and level of service at Audi Beverly Hills. Everything was explained and taken care of including alternat Harry Cha provided exceptional communication and level of service at Audi Beverly Hills. Everything was explained and taken care of including alternate transport arrangements. Simply put, I had a fantatic experience that couldn't be easier. More

Always top notch service Thanks as always Audi BH. Scottie continues to deliver efficiently and timely making the process smooth and easy. Only positive feedback in this revie Thanks as always Audi BH. Scottie continues to deliver efficiently and timely making the process smooth and easy. Only positive feedback in this review. Keep up the tremendous service! More

Great Service I had a great service. Very professional approach, on time and super nice! My car was services in timely manner and the stuff is very helpful. I had a great service. Very professional approach, on time and super nice! My car was services in timely manner and the stuff is very helpful. More

Carlos and Paris went above and beyond to help with my car I was very impressed by Carlos and Paris -they went above and beyond to help me with my vehicle - dealing with my insurance company and being proactiv I was very impressed by Carlos and Paris -they went above and beyond to help me with my vehicle - dealing with my insurance company and being proactive More

Great service from Reza Reza was super, friendly and professional. He made a service experience pleasant, and fast. And was on top of everything every step, very good at com Reza was super, friendly and professional. He made a service experience pleasant, and fast. And was on top of everything every step, very good at communication & contracted me right away when finished. More

Carlos Lazo389, Service Advisor Provided Outstanding Service On Sat.,5/6/17 I dropped my 2015 A3 TDI at the serv. dept for an early start for Mon., the 5th. We needed a new battury and the car was due for On Sat.,5/6/17 I dropped my 2015 A3 TDI at the serv. dept for an early start for Mon., the 5th. We needed a new battury and the car was due for a servacing. Please refer to IN:104957 to see how many astounding processes were performed before 3:30 PM of the same day. Bravo to a perfect perfomance by Carlos ! More

The Complete Package From the moment I drove into the Audi Fletcher Jones driveway to when I collected the car at completion of service it was a seamless extraordinaryly r From the moment I drove into the Audi Fletcher Jones driveway to when I collected the car at completion of service it was a seamless extraordinaryly refreshing experience. My service advisor Ken Kritzer anticipated each and every one of my requests and with the technology available he was able to share the strategy to solve my concerns. In sharing the diagnosis in an easy readable format of work necessary, or of intermediate concern. The efficiency with which my telephone calls were returned were extremely refreshing in today's society. People cared! The training and care that Flethcher Jones instill In the staff shows, however without doubt I must say it is a long time since I am able to sing the praises of a business in such a complete manner. Thank you Ken Kritzer and all who back you up!! More

Recall service Amazing service with great customer service. I had received a letter in the mail for a possible recall of my car. I easily made an appointment and Jor Amazing service with great customer service. I had received a letter in the mail for a possible recall of my car. I easily made an appointment and Jorge took care of my car with such ease. Thanks! More