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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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April 22, 2017

5K Service on Q3 Harry Cha is the BEST in the Business! Always so helpful and goes above and beyond to help me with my Q3! Harry is truly a HUGE ASSET to your organi More

by MichelleHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Michelle, Thank you for sharing your feedback. We are excited that Harry and our team went above and beyond to provide you with an exceptional experience and to help you acquire the Audi of your dreams. Congratulations on your new Audi Q3. Please don't hesitate to contact us if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 20, 2017

Thanks Scottie Excellent service all the way through. Thank you for doing a great job in a timely manner and the friendliness in the process is appreciated. More

by David I Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scottie
Apr 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello David. We appreciate your feedback and are excited to hear that our team members like Scottie, provided you with quality service in a timely manner. If we can be of any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis-Client Care Manager

April 14, 2017

Service Great Service. Friendly and timely. complimentary Shuttle service to and from home so I didn't have to deal with that. Hand wash included as well! More

by dantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dantheman, We appreciate your feedback and are excited to hear that you are enjoying our Fletcher Jones Preferred Owner Benefits! Should any questions arise or if we can be of any further assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 14, 2017

15k service Carlos made sure that we got the best service package and saved us several hundred dollars. And he remembered our car from the other times we brought More

by DigiRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi DigiRob, Thank you for your feedback on Carlos. Our team truly strives to go above and beyond for all of our guests. It is great to hear that Carlos continues to provide that level of service to you. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis Client Care Manager

April 13, 2017

Great customer service! Carlos Lazo, always goes above and beyond with his customer service, always attentive and helpful and informative with the services done on my car. Th More

by WhyNot?!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your wonderful feedback on Carlos. It is great to hear that he continues to go above and beyond to provide you with an exceptional experience. As always, we look forward to assisting you in the future. Best, Heather Lewis Client Care Manager

April 13, 2017

Five-Star service Carlos kept us updated throughout the whole service process. We really appreciated that they took the time to find the problem and fix it properly. More

by Roramitriswi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Roramitriswi, Thank you for your feedback on Carlos. We are are excited to hear that he delivered outstanding service to you. Please don't hesitate to reach out if any questions should arise or if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 12, 2017

fast and friendly oil change very detailed evaluation of the car during the oil change. Fair price. Carlos kept me updated on the process and was on top of things. Very profession More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi LJ, Thank you for your feedback on your recent visit and experience with Carlos. We are happy to hear that he delivered outstanding service to you. If you should need any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

April 11, 2017

recall appointment i took my car in cause it had a recall on it, harry cha took care of it in a timely manner and it was excellent service as usual. thank you. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi SB, Thank you for sharing your feedback with us. We are happy that Harry assisted you promptly with excellent service. It is truly our goal to provide five-star service always. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 11, 2017

Very good experience As always my experience with BH Audi was great, from the moment I got there, they are attentive and professional. I will go back again for all my ser More

by frank10016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Frank, Thank you for your feedback and your loyalty to Audi Beverly Hills. We are happy that our team continues to provide you with outstanding service. As always, our team looks forward to assisting you in the future. Sincerely, Heather Lewis Client Care Manager

April 08, 2017

So easy and efficient Excellent service super easy and fast and reliable. Service provider was really friendly and very helpful. I usisally dread these sort of things but More

by Amy's Audi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Amy, We appreciate you taking the time to share about your recent visit. Our team members like Carlos, are excited to hear that your experience with us was exceptional. As always, we look forward to assisting you again in the future. Sincerely, Heather Lewis Client Care Manager

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