Audi Beverly Hills - A Fletcher Jones Company - Service Center

The best!! Harry Cha is the best! He's so nice and so helpful. All other staffs are nice and friendly too. I would recommend this dealer to all my friends. Harry Cha is the best! He's so nice and so helpful. All other staffs are nice and friendly too. I would recommend this dealer to all my friends. More

Pleasant stress-free experience This was my first time at this dealership and Reza was very helpful. He made sure that I was able to pick my car up at my requested time. I had also r This was my first time at this dealership and Reza was very helpful. He made sure that I was able to pick my car up at my requested time. I had also requested a rental car and that experience was smooth and easy. I was satisfied and will be returning to this dealership for servicing. More

Ken Kritzer has always been my service advisor and has always gone above and beyond to help me and make my experience at Audi truly exceptional - he is reason why has always been my service advisor and has always gone above and beyond to help me and make my experience at Audi truly exceptional - he is reason why I love the BH Audi location. More

Well worth it Friendly,and on time.Car was clean,fixed advisor delivered on his promis.i would recommend him and service department to others.Waoting area well stoc Friendly,and on time.Car was clean,fixed advisor delivered on his promis.i would recommend him and service department to others.Waoting area well stocked. More

Invaluable help from Jennifer Belander,Auto Brand Specialist Carlos Lazo, Service Advisor, was very helpful and kind when i came in for my first car wash for my new Audi Q5. I had had my car delivered to me Carlos Lazo, Service Advisor, was very helpful and kind when i came in for my first car wash for my new Audi Q5. I had had my car delivered to me and needed more of an overview of how it worked,, and he referred me to Jennifer Belander for technical support while waiting for my car to be washed. Jennifer was extremely warm, patient, helpful, knowledgeable and professional and made me feel much better about my purchase! She showed me a similar car and went through all of the technical components thoroughly with me. She is a class act, and I wish I had had her input when I originally considered purchasing my car. Thanks, Jennifer! More

Fast and easy service Andrew made my appointment for service for a recall I had on my car. He and his assistant got me in and out rather quickly. They got me a rental car v Andrew made my appointment for service for a recall I had on my car. He and his assistant got me in and out rather quickly. They got me a rental car very easily. They called me to keep me updated and callled me when my car was ready to be picked up. When o arrived it was waiting for me More

Audi review Great service in a friendly environment very clean and comfortable space and accommodating to my schedule. Great location. Would definitely come back Great service in a friendly environment very clean and comfortable space and accommodating to my schedule. Great location. Would definitely come back and reccomend to others. More

Professional and efficient except the car pick up Harry Cha is my manager. He was very professional and efficient both, in dealing with the problem and in communicating with me. Take in the car was fa Harry Cha is my manager. He was very professional and efficient both, in dealing with the problem and in communicating with me. Take in the car was fast even though it was the rush hour. The only "but" was pick up of the car which was at 6:10pm. I had to wait for about 20-25 minutes. If you guys fix this part, it would truly be an exceptional experience! More

Recall service As a result of the software recall on my 2013 A6, I scheduled service. Although the schedule was tight, the dealer fit me into their schedule. I was v As a result of the software recall on my 2013 A6, I scheduled service. Although the schedule was tight, the dealer fit me into their schedule. I was very pleased they could fit me in and complete the work in approx 4 hours More

Very pleased with service! My service rep went above and beyond to make sure the issues with my Q5 were diagnosed properly and repaired properly. Carlos really took the time to My service rep went above and beyond to make sure the issues with my Q5 were diagnosed properly and repaired properly. Carlos really took the time to make sure I was satisfied with my service. More