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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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February 22, 2017

Exceptional service. I was really happy with the service and time it took to get my car back. I felt a real passion for making me happy and the communication was A+. I app More

by Alchemy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Feb 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Alchemy5, We appreciate your feedback and are happy to hear that you enjoyed your experience at our dealership. Our team truly strives to provide a world-class experience to all of our guests. We are thrilled to hear that level of service was delivered to you. Sincerely, Heather Lewis Client Care Manager

February 21, 2017

Audi A3 service Reza took extra care to understand my concerns and ensure they were taken care of. He also helped offset costs after finding out my warranty expired More

by mchristy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mchristy, Thank you for sharing your feedback. We are delighted to hear that Reza treated you with the utmost care. Should you need any further assistance, please don't hesitate to contact us. Sincerely, Heather Lewis Client Care Manager

February 21, 2017

Excellent Service Service was excellent. The minute I pulled in, service folks were very accommodating and Rez was helpful in explaining things that I wasn't able to a More

by Iceberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 21, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Iceberg, Thank you for sharing your feedback. We are happy to hear that our service team members like Reza, provided you with a pleasant experience. Please let us know if we can be of any further assistance. Best, Heather Lewis Client Care Manager

February 19, 2017

Simply Marvelous!! Genuinely I've never experienced so much kindness from employees at one dealership, I never even imagine getting a car from Beverly Hills but I did!! Thanks To More

by Therese
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 21, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Therese, Thank you for sharing your feedback with us. We are happy to hear that our team members were able to help you find your dream Audi! If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 18, 2017

Great service! My car is happy! I took my car not knowing what the problem was with my car but thank you too Harry cha explain what was going on with my car and got it fixed in a tim More

by S12forlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 21, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello S12forlife, Thank you for sharing your feedback with us. Our team members like Harry, truly strive to provide all of our guests with quality service. We are happy to hear that we delivered that level of service to you. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

February 17, 2017

Exceptional Service I got my car serviced and was greeted by the friendliest of all your employees Harry Cha. He always makes me feel welcomed and in good hands. I alw More

by Arick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Arick, We value what you have to say, and are delighted to hear that Harry continues to go above and beyond to ensure you receive the best possible service from the moment you step foot onto our dealership. Our team members truly receive your recommendations as the highest form of flattery. As always, if we can be of any further assistance to you, please don't hesitate to contact us. We look forward to your future visits with us. Sincerely, Heather Lewis Client Care Manager

February 16, 2017

Excellent service. Came in to get my car serviced. Harry was friendly as usual and got me set up right away. Got a call the same day saying my car was ready. Easy proc More

by wavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Wavi, We appreciate you sharing about your recent experience with us. It is great to hear that you were provided with a pleasant experience from Harry and the rest of our team. We aim to ensure all of our guests always receive a satisfactory experience. Should you need any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

February 14, 2017

Excellent Warmly greeted on arrival and Ken Kritzer came out promptly to meet me. Whole process was fast and efficient. Car in great shape after service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mike, Thank you for sharing your feedback. It is great to hear that Ken and the rest of our team members provided you with excellent service in a timely manner. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 04, 2017

Excellent Great service very professional and very friendly. I highly recommend the audio of Beverly Hills.Thanks for Carlos Lazo again for great service and More

by Artur Arutyunyan A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Feb 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Artur, Thank you for sharing about your experience with us. Our team receives your recommendations as the highest form of flattery. We are thrilled to hear that Carlos and the rest of our team delivered exceptional service to you. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 04, 2017

Excellent service They are always on time. Usually I never have to wait. The service is always friendly and fast. Even when they have a lot of cars to be serviced. Ev More

by rafaelbr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Feb 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rafael, Thank you for sharing your feedback. Our team members strive to provide exceptional, timely service to all of our guests. We are happy to hear that we delivered that level of service to you. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

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