Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA

858 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
Excellent service They are always on time. Usually I never have to wait. The service is always friendly and fast. Even when they have a lot of cars to be serviced. Ev They are always on time. Usually I never have to wait. The service is always friendly and fast. Even when they have a lot of cars to be serviced. Even though my car needs a recall and the part is on national recall, they always explain the details to me and offered to call once the part is available. More
Harry is the best Every time I come in Harry is my guy. Every time I have showed up he has been the impact of my experience. This time he proved to go above and beyond. Every time I come in Harry is my guy. Every time I have showed up he has been the impact of my experience. This time he proved to go above and beyond. My wife denied quality service to begin with. Once I called and mention harry name all of a sudden the situation went from 0 - 100 with instance change to the service I needed with above and beyond. Harry thank you so much for getting my wife the loaner she needed and having the car taken care of in a timely matter. With out you it didn't seem like that was gonna have. You have proven to be the best every time and all the time please keep up the good work More
all good EXCEPT Ken Kritzer is great as was the service ... BUT waiting at least 20 minutes for my car to brought to me from another lot was horrible. Ken Kritzer is great as was the service ... BUT waiting at least 20 minutes for my car to brought to me from another lot was horrible. More
Easy, enjoyable, expedited My interactions with every member of the service team was cordial and intuitive. The whole process was very easy and accomplished quickly. I was re My interactions with every member of the service team was cordial and intuitive. The whole process was very easy and accomplished quickly. I was really, really impressed. More
Amazing as always Brought my 2011 a4 in because it was acting funny. I was set up with a rental (like always) and updated daily. Harry has helped me multiple times and Brought my 2011 a4 in because it was acting funny. I was set up with a rental (like always) and updated daily. Harry has helped me multiple times and all the issues I had with the Harry has gotten the warranty company to cover, including an engine rebuild! Love going here and would never think about taking my car anywhere else! More
I love BH Audi I love Carlos in service . He was so sweet and caring. He even walked me to my car. He really cares about his clients happiness. I love Carlos in service . He was so sweet and caring. He even walked me to my car. He really cares about his clients happiness. More
First Service Easy and friendly from beginning to end. Carlos was my adviser, and he was friendly and professional to a T. Car was returned squeeky clean. I used a Easy and friendly from beginning to end. Carlos was my adviser, and he was friendly and professional to a T. Car was returned squeeky clean. I used a loaner, which unfortunately requires going a few blocks to Enterprise car rental. It was completely free but requires a little more time (15 mins on either end). I will go back for my next service. More
Great! Fixed a problem with my all road I had been struggling with for a while. Listened to problem to try to understand it. Very satisfied. Thanks Fixed a problem with my all road I had been struggling with for a while. Listened to problem to try to understand it. Very satisfied. Thanks More
No problems at all Excellent experience. Everyone was friendly,efficient, work done in a timely manner as promised, and my car was super clean. I highly recommend this s Excellent experience. Everyone was friendly,efficient, work done in a timely manner as promised, and my car was super clean. I highly recommend this service center and and and and would use use use them again More
Service and a couple of small fixits Ken was great but the services are overpriced. It is a matter of convenience but always feels very pricey. Even small things seem to cost much more Ken was great but the services are overpriced. It is a matter of convenience but always feels very pricey. Even small things seem to cost much more than seems reasonable, like replacing a small plastic cover on a knob for $125. More