Audi Beverly Hills - A Fletcher Jones Company - Service Center

Classy Carlos was helpful, efficient and accommodating He got me a courtesy car to give me a ride back and forth and they completed the service B job in 5 Carlos was helpful, efficient and accommodating He got me a courtesy car to give me a ride back and forth and they completed the service B job in 5 hours. More

service and new breaks Scottie was very nice and thorough. Keep us in the loop the entire time about estimates and timing for our repairs and everything was completed as he Scottie was very nice and thorough. Keep us in the loop the entire time about estimates and timing for our repairs and everything was completed as he said it would be. More

Engine repair Took my car in over the holidays and got an appointment same day as calling. Was offered a loaner and my service was fast and the problem solved. Took my car in over the holidays and got an appointment same day as calling. Was offered a loaner and my service was fast and the problem solved. More

I had great services. Ken was really kind and helpful. I always get great service from Ken. He explained every questions I asked. I believe he is one of best person in serv Ken was really kind and helpful. I always get great service from Ken. He explained every questions I asked. I believe he is one of best person in service area at audi Beverly hill. Thank you so so much. More

Awesome Experience. Car was delivered when promised. I brought my car in and I needed it back by 11:00. Ken made sure that the car was ready on time. Great Experience!! I brought my car in and I needed it back by 11:00. Ken made sure that the car was ready on time. Great Experience!! More

Excellent service Very professional from beginning to end. I will happily recommend Audi BH for sales and service. Carlos is a credit to your organization. I will certa Very professional from beginning to end. I will happily recommend Audi BH for sales and service. Carlos is a credit to your organization. I will certainly return at the conclusion of my lease to review options. More

Reza Saboor is incredibly helpful I am very very satisfied with the help I received at Audi. Not only was the technical and mechanical work done on my car exceptional, but the customer I am very very satisfied with the help I received at Audi. Not only was the technical and mechanical work done on my car exceptional, but the customer service was incredible. Reza is extremely helpful, communicative and honest! More

Audi of Beverly Hills Sucjs I purchased my Audi at this dealership two years ago. Tonight while on my way to a performance I ran over a nail and the check tire warning system ac I purchased my Audi at this dealership two years ago. Tonight while on my way to a performance I ran over a nail and the check tire warning system activated. I was near the dealership so I pulled in for assistance. I was told the service department was about to close. I asked if someone could quickly put the spare on for me until I could either buy a new tire or have it fixed, but again they denied me any assistance and walked away laughing. I'm now sitting in my car next to Audi of Beverky Hills waiting for roadside assistance. This dealership does not know the meaning of customer service or brand loyalty. They suck! Buy a Mercedes they have much better customer service. More

Recall I was sent a recall notice, and arrived at the dealership only to discover there were two recalls that needed repairing. Harry told me they weren't e I was sent a recall notice, and arrived at the dealership only to discover there were two recalls that needed repairing. Harry told me they weren't exactly sure how long it would take, so they got me into a rental car at 11:00 a.m., and by day's at approximately 4:00 in the afternoon, my car was ready! The service was efficient and professional! More

Reza is the man! Reza at Audi Beverly Hills always goes so above and beyond and truly, I am grateful for his service! Every time we see him, he is warm, professional, Reza at Audi Beverly Hills always goes so above and beyond and truly, I am grateful for his service! Every time we see him, he is warm, professional, and very knowledgeable. Thank you for the A+ Service! More