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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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December 14, 2016

Prompt I was very happy with my service appointment with Jorge Cordon. He knew what he was doing and fulfilled every request promptly. I would definitely rec More

by dshoumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback and recommendations of Jorge and our team. I am always pleased to hear that we could deliver efficient service. If we can be of any further assistance, we are here to help. -Heather Lewis, Client Care Manager

December 14, 2016

Love Audi Beverly Hills! I have been now coming to Audi Beverly Hills for about 4 years, and can not take my Audi's anywhere else. Harry has always gone above and beyond to ma More

by ACuculich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Your recommendations are truly the highest form or flattery. Thank you so much for that and for sharing your great feedback. It is our mission to always deliver nothing less than 5-star service, so I am very pleased to heat that we continue to succeed. As always, Harry and the team are here to assist you with all of your Audi needs. -Heather Lewis, Client Care Manager

December 09, 2016

Jorge Cordon in the service department is amazing! The service department at Audi has always been top drawer but Jorge Cordon's level of service yesterday really raised the bar. I will ask him for help More

by karen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your kind feedback about Jorge and our team. Our team strives to provide nothing less than top-notch service to all of our guests, so I am pleased to hear that we continue to delight. We look forward to assisting your for many years to come. -Heather Lewis, Client Care Manager

December 08, 2016

Service & recall issues Ken was great, he was very friendly and kind. He made sure i got my car back on the same day I took it for service. He was there at 7:20 ish am when More

by Sevannah27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

We are very fortunate to have associates like Ken who put in the time to really deliver such great service. Thank you for taking the time to share your feedback with us. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager

December 08, 2016

Great experience for service dec 7 Ken Kritzer was a pleasure to deal with. Required coolant work done and change tire with a leak. He found out I had bought wheel insurance(good thi More

by ScottM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is fantastic to hear that Ken and our team continue to delight during your visits. Thank you for your kind feedback. We look forward to assisting you with all of your Audi needs in the future. -Heather Lewis, Client Care Manager

December 08, 2016

Warranty Service My Check engine light was on so brought the car in to fix it. It took a few days and i seems they found a few more issues but all seems well now. More

by mrbillv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am pleased to hear that our team was able to take such excellent care of you and your Audi. Thank you for sharing such great feedback with us. If we can be of any further assistance, please do not hesitate to contact us. -Heather Lewis, Client Care Manager

December 07, 2016

Great Service, as always. I'm very happy with the service I received at Audi of Beverly Hills. I will only go to this dealership to service my Audi. The others are good, but t More

by Ed G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you so much for you kind feedback and loyalty. It is our mission to deliver nothing less than exceptional service, so I am happy to hear that Carlos and our team continue to deliver. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

December 07, 2016

Ken Kritzer makes the Audi service experience a good one No one likes taking a car in for service but Ken Kritzer facilitates everything and makes the experience a pleasant one. He is a reason to use the BH More

by Audi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your great feedback and recommendations of Ken. We are very fortunate to have associates who continue to go above and beyond. As always, we are happy to help if any questions should arise. -Heather Lewis, Client Care Manager

December 07, 2016

Convenient and timely The experience was top-notch from top to bottom. My service co-ordiantor was extremely mindful of my time and not wasting it. At this place you feel More

by ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always so great to hear that Jorge and our team were able to deliver top-notch service. Thank you for sharing your feedback with us. We certainly strive to provide every guest with a special experience and look forward to assisting you in the future. -Heather Lewis, Client Care Manager

December 03, 2016

My first time at Audi service My fist time getting my Audi serviced and it was a great experience thanks to Reza being so helpful and progressional. I appreciated his attentivene More

by Anne A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Dec 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Anne, Thank you for providing us with your valuable feedback. Reza and our team aim to provide exceptional service and communication to all of our guests. As always, if we can be of further assistance, please don’t hesitate to reach out. Regards, Heather Lewis Client Care Manager

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