Audi Beverly Hills - A Fletcher Jones Company - Service Center

Brought my A7 in for sevice Reza was my service representative. He was kind and extremely helpful! He notified me when my car was ready to be picked up. Overall Reza and the peop Reza was my service representative. He was kind and extremely helpful! He notified me when my car was ready to be picked up. Overall Reza and the people at Audi made my experience of servicing my car quick and easy. More

Excellent service Andrew Neal and Beverly Hills Audi is extremely helpful and extremely efficient. I am very happy about the work done and I always feel I get the best Andrew Neal and Beverly Hills Audi is extremely helpful and extremely efficient. I am very happy about the work done and I always feel I get the best service here. More

Came in for regular service and Engine light notification Reza Saboor was very polite, and welcoming. He was very clear of the service I needed as a regular mileage service. He let me know if there were any Reza Saboor was very polite, and welcoming. He was very clear of the service I needed as a regular mileage service. He let me know if there were anything needed other than regular service, he would call or text me to let me know. I liked the fact that he would keep me updated so I could have time to plan things in my day. He was very professional and well dressed. More

Great service This was my first visit to service my son's Audi A3 Quattro which I bought in July. Jorge, my service consultant, was outstanding. He told me everyt This was my first visit to service my son's Audi A3 Quattro which I bought in July. Jorge, my service consultant, was outstanding. He told me everything I needed to know: 1) how long it would take and 2) how he would contact me. Jorge accurately predicted when the car would be ready. As promised, he let me know in advance of picking it up what they had done. I wish all car service issues were as easy as this experience. No stress at all. More

Excellent Customer Service! Carlos was great in updating me through out the service process. He is always polite and courteous every time I have my car serviced. I would not have Carlos was great in updating me through out the service process. He is always polite and courteous every time I have my car serviced. I would not have my vehicle serviced anywhere else but at Audi Beverly Hills. More

Impeccable customer service and attention to detail They offered, provided, and delivered. Carlos was truly exceptional, as always. He provided accurate estimate time and was able to explain exactly wha They offered, provided, and delivered. Carlos was truly exceptional, as always. He provided accurate estimate time and was able to explain exactly what my car needed done. He's great! More

Service due This is our 4th Audi we have purchased from this dealership, and I would NEVER go anywhere else for my Audi. The service that I get here I can NEVER g This is our 4th Audi we have purchased from this dealership, and I would NEVER go anywhere else for my Audi. The service that I get here I can NEVER get anywhere else. More

BH Audi is great! I just serviced my Q5 and once again received exceptional service from Ken and his colleagues. This is my third Audi from the dealer and I wouldn't h I just serviced my Q5 and once again received exceptional service from Ken and his colleagues. This is my third Audi from the dealer and I wouldn't hesitate to get another car when my lease expires. I think I was one of the first customers when the dealership opened and I like the fact that it's family owned. Totally recommend them. More

Exceptional Service Once Again By Harry Cha Brought my SQ5 in for emissions recall and tire not holding air. Harry always greets me with enthusiasm and remembers I don't like my vehicle to get Brought my SQ5 in for emissions recall and tire not holding air. Harry always greets me with enthusiasm and remembers I don't like my vehicle to get washed while getting serviced. I never have to tell him my preferences, he remembers. Always keeps me abreast of the status and makes me feel like I'm his only customer. That's the model all service professionals should follow. Harry's my guy. More

Great service provided with a pleasant staff, very accommodating shuttle service with no waiting. Service was completed on time as promised, with a prompt service provided with a pleasant staff, very accommodating shuttle service with no waiting. Service was completed on time as promised, with a prompt follow up phone call and text message from my service advisor. More