Audi Beverly Hills - A Fletcher Jones Company - Service Center

Simple and Easy I called for an appointment, showed up on time, filled in a little bit of paperwork (my first time at Audi BH) and headed to work. The car was ready I called for an appointment, showed up on time, filled in a little bit of paperwork (my first time at Audi BH) and headed to work. The car was ready before I expected it to be. Zipped on over and picked it up. Simple and Easy. More

Excellent service! Carlos Lazo was great. Very helpful and accomodating. Dealership overall was clean and transport shuttle was on time. Customer service as always was Carlos Lazo was great. Very helpful and accomodating. Dealership overall was clean and transport shuttle was on time. Customer service as always was great and very impressive. More

Professional and painless I have no complaints about my service experience at B.H. Audi. I was provided a loaner car while mine was getting some service work preformed. Drop of I have no complaints about my service experience at B.H. Audi. I was provided a loaner car while mine was getting some service work preformed. Drop off and pick up was easy. I was kept informed to the progress of my repair and provided an acurate time my car would be ready. I don't like to have to constantly track down my service advisor to get an update, which I frequently have to do at other service departments. I am very busy and need to have a good idea when my vehicle will be ready, so I can plan my day. Carlos kept me informed via text and made the whole process as convienient as possible. Thank you very much. More

Personal experiences As always, your dealership has always been top notch whether for sales or service !!! Friendly atmosphere goes a long way. Willingness to help goes As always, your dealership has always been top notch whether for sales or service !!! Friendly atmosphere goes a long way. Willingness to help goes even further !!! More

fast, courteous, and efficient service. Everything was great. Very little wait time and everyone was very nice and courteous. No complaints! Will continue to buy Audi's if the service is Everything was great. Very little wait time and everyone was very nice and courteous. No complaints! Will continue to buy Audi's if the service is always like this. More

Great friendly easy Ken was great and very friendly. My driver Jamal to enterprise was very courteous and quick on the wheel. Model of how service should be run. Ken was great and very friendly. My driver Jamal to enterprise was very courteous and quick on the wheel. Model of how service should be run. More

Great service rep who kept me updated and was informative. He was on time and very gracious. The service was great and the car was clean. who kept me updated and was informative. He was on time and very gracious. The service was great and the car was clean. More

Great Service I appreciate the friendliness, special attention and service provided by Harry Cha. I am very satisfied with the overall service and experience at Aud I appreciate the friendliness, special attention and service provided by Harry Cha. I am very satisfied with the overall service and experience at Audi Beverly Hills. More

Excellent service! Excellent service. Professional, courteous staff. Highly recommended! Harry my service person was personable, clearly explained everything, I felt ver Excellent service. Professional, courteous staff. Highly recommended! Harry my service person was personable, clearly explained everything, I felt very taken care of. The young woman at the front desk, facing Wilshre was lovely, I asked for help with the coffee machine. A genuinely great vibe! More

service Ken is responsive and focused on satisfaction. Both my wife and I received calls from the sales department while our cars were in service, asking Ken is responsive and focused on satisfaction. Both my wife and I received calls from the sales department while our cars were in service, asking if we would be interested in selling and buying a new car. NOT appropriate and annoying. When we decide to trade in our cars, we will contact Karsten Tschaepe directly. More