Audi Beverly Hills - A Fletcher Jones Company - Service Center

Service appointment Great customer service from Jason Brown! I went in for service and he handled everything perfectly. He gave me an accurate estimate for how long the a Great customer service from Jason Brown! I went in for service and he handled everything perfectly. He gave me an accurate estimate for how long the appointment would take. I would highly recommend Jason! More

Light replaced in my car Brilliant and professional. It feels like family and I trust my service. The attention to detail and their concern for my time is greatly appreciated Brilliant and professional. It feels like family and I trust my service. The attention to detail and their concern for my time is greatly appreciated. More

Got in quickly, with great service and very little wait time This is a great dealership that really cares about its customers. The waiting area is clean and comfortable, with coffee, water and snacks. There is This is a great dealership that really cares about its customers. The waiting area is clean and comfortable, with coffee, water and snacks. There is wifi, also. More

5000mile service I love this dealership and all the employees. It's always nice to come back. This is my second car from here and I truly appreciate the entire experie I love this dealership and all the employees. It's always nice to come back. This is my second car from here and I truly appreciate the entire experience from sales to service. Thank you Jason for your extra care and attention to detail. I appreciate that you made sure I get a loaner quickly and even delivered my garage opener when I forgot it. Everyone else was truly nice and helpful, from the cashier to valet. Thank you More

Great Carlos got me in, loaner car, car ready on time. All in perfect condition. Took care of replacing the tire and warranty work without a hitch Carlos got me in, loaner car, car ready on time. All in perfect condition. Took care of replacing the tire and warranty work without a hitch More

Extremely well taken care of. Carlos was incredibly gracious and took care of everything I needed even providing loaner car since I needed to work before my care was ready. Carlos was incredibly gracious and took care of everything I needed even providing loaner car since I needed to work before my care was ready. More

Very Impressed with the level of service My car was leaking gas from the engine, from the moment that I was towed in, my service advisor took care of me arraigned a rental and kept me informe My car was leaking gas from the engine, from the moment that I was towed in, my service advisor took care of me arraigned a rental and kept me informed of my car's progress. More

Service excellence on every visit It's been 2 years since I have been getting my car serviced at Audi of BH. It's great to know that they are there for you and care about every aspect It's been 2 years since I have been getting my car serviced at Audi of BH. It's great to know that they are there for you and care about every aspect of the service experience. Truly refreshing to know that they have such a high standards in customer service and I wish more business have the same standards as he Audi of BH. More

Quick stop service help with key Key fob wasn't working properly. I was seen to quickly and efficiently. My service rep was great and saw to it that I didn't have a long wait. Key fob wasn't working properly. I was seen to quickly and efficiently. My service rep was great and saw to it that I didn't have a long wait. More

Superior from beginning to end. Professional, cordial, efficient, consistently a positive experience. I recommend Ken Kritzer without reservation. He is attentive, focused, well pre Professional, cordial, efficient, consistently a positive experience. I recommend Ken Kritzer without reservation. He is attentive, focused, well prepared, responsive to any questions. I have worked with him for years and will continue to do that. More