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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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April 21, 2016

Terrific Service Ken Kritzer was lovely and made everything go very smoothly. He was helpful, personable and I couldn't be happier. I wish all my service experiences More

by morgan fairchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Morgan, Thank you for sharing your feedback! I'll definitely relay your gratitude to Ken. I'm so pleased to hear that you had an excellent experience working with him. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 17, 2016

Efficient Friendly fast and efficient service I was in and out before I knew when I dropped off and picked up The car was ready on time More

by Ihatereviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking a moment to share your feedback. I'm so pleased to hear that you had a great experience working with Harry in our Service Dept! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 15, 2016

Excellent I found that my experience was excellent. Working with Ken was fantastic as he was attentive to my needs, timely and made for an easy experience. More

by Randi's Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with Ken. I'm so pleased to hear that he took excellent care of you during your recent service visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 14, 2016

Super professional service and facilities They understand the needs of the customer, I can see all the personnel love their job and satisfaction is reflected in the service. Carlos Lazo is a More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo, Amanda Hart
Apr 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm very happy to hear that Carlos has taken excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 08, 2016

Very pleased Jason was very helpful and easy to work with. I had an issue with my A4's excessive oil consumption and he took care of it. More

by jRjR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Apr 20, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to hear Jason took wonderful care of you and that he was helpful throughout your entire servicing process. Thank you for trusting is with your vehicle care, please don't hesitate to contact us should any future questions arise! -Heather Lewis, Client Care Manager

April 07, 2016

Efficient and thorough service I don't like to have my car serviced. I really dislike the disruption in my schedule. This service center, however, keeps the inconvenience to a mini More

by Car1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 20, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to hear we've been able to change the perception of your car servicing experience through our professional and detailed work. We certainly look forward to seeing you again soon, please don't hesitate to contact us should any future questions arise. -Heather Lewis, Client Care Manager

April 06, 2016

repair chris takes care of my car and gets the job done efficiently and professionally working with chris is always a pleasure. gets me out in a timely More

by elliebaby3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Apr 20, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us. I'm so happy to hear that Chris has taken wonderful care of you and that he performed the best possible job for your vehicle in a professional manner. If we could ever be of any other service to you, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

April 01, 2016

Excellent service personnel Andrew Neal has been helping me with my car for a few years now. He goes above and beyond to make sure everything is done in a timely manner. There ar More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Apr 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so pleased to hear Andrew has continuously provided you wonderful service and that he's been your go-to person for a few years now. We highly appreciate your loyalty to him and us and look forward to seeing you again. If you ever have any questions, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

March 31, 2016

Best Experience Possible Very Professional and Friendly Ken Kritzer, was my rep he took amazing care of me and had my car back to me in a day. He was very accommodating I felt at home. More

by akiva nourollah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to hear Ken was so accommodating to you and that he made your visit an overall pleasant one. We are appreciative of the trust you've placed in us to take care of your car and look forward to working with you again! -Heather Lewis, Client Care Manager

March 30, 2016

Great, as always Audi Beverly Hills has a great team who are very focused on delighting customers with their service and communication. It's always a pleasure to be More

by Chilidoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Apr 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing with us! We definitely are so lucky to house some of the hardest working individuals who truly do uphold to the world-class service motto we've created for ourselves. We look forward to working with you again soon, in the meantime, please don't hesitate to contact us should there be any questions or concerns. -Heather Lewis, Client Care Manager

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