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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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March 06, 2016

35 mile service Great job all round. Efficient and personable. Car ready early. Jason answered all my questions and handled the service quickly. I was very impres More

by TonyC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Mar 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so very pleased to read of your happiness working alongside Jason and that he made a great impression with you during your most recent visit. We look forward to working with you again, please don't hesitate to contact us if you ever have any questions at all. -Heather Lewis, Client Care Manager

March 05, 2016

great service Jason did a great job of communicating and getting my car back to me on time. I would recommend his service to my friends and family. Thank you again More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Mar 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm very pleased to read of Jason's exceptional service and communication throughout your visit. Thank you for allowing him to receive your recommendations, if we could be of any other service to you please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 04, 2016

Very very good I was very happy with everything They very very polite and took care of the problem in no time and free as a part of the warranty More

by Audiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm very happy to read of your pleasant experience here with us and that our staff was very polite and took wonderful care of you. Please don't hesitate to contact us if you ever have any questions or if we could be of further service. -Heather Lewis, Client Care Manager

March 02, 2016

Very satisfied Ken went out of his way to make sure all repairs were done as promised and beyond, and communicated all results in a timely manner. He is a true profe More

by ajf59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so very pleased to hear Ken was of wonderful service to you and that he went above and beyond to meet your expectations. If we could ever be of any other service to you or any questions arise, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 02, 2016

Quick I Needed to replaceiPod/phone connector because it broke for the second time which is really annoying. But it Was a quick trip and friendly service. T More

by Jodc329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know employee name, someone in parts and service
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for stopping by our store to let us help fix your connection problem! I'm so happy this was an easy and quick trip for you and that you were able to take advantage of our facility amenities while you were here. If you ever have any other issues please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 01, 2016

Professional & Efficient All issues were handled satisfactory with courtesey and consideration. I was satisfied with the way Juan set up the rental car and reviewed the Pro More

by Dugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for stopping by our service department! I'm very happy all issues were handled with much courtesy and consideration to your needs, and that you were left very satisfied with Juan's service. If we could ever be of further service to you or if you ever have any questions, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

March 01, 2016

Excellent Ken is personable, cheerful, and efficient! He is consistent and helps with my particular needs. He does it all with a bright smile on his face. More

by jnm1881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm very happy Ken has always been of wonderful service to you and is always consistent, personable, cheerful and efficient when it comes to your needs. We look forward to seeing you again soon, if we could ever be of further service to you, please don't ever hesitate to contact us! -Heather Lewis, Client Care Manager

February 25, 2016

Total satisfaction Break bulb failure message came up after the dealer replaced it. Carols said "bring it by and we will replace it on the drive". He is so nice and ma More

by syen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for allowing us to service your vehicle! I'm very happy Carlos took great care of your vehicle without hesitation and that he made you feel very comfortable throughout your visit. If you ever have any further concerns or questions, please don't hesitate to contact us, we would love to be of service! -Heather Lewis, Client Care Manager

February 23, 2016

Christopher Woodson is exceptional Chris is the most reliable person I've ever worked with. He cares and always makes sure that every concern is taken care of. I will always buy Audi ju More

by Madinapua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Feb 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing us and for allowing us to service your vehicle! I'm so happy Chris Woodson has made such a lasting impression with you to the point where you will consider only purchasing Audi's to continue working with him. That is truly such an honor! We look forward to seeing you again soon, if you ever have any questions please don't hesitate to contact us, we would love to be of service. -Heather Lewis, Client Care Manager

February 19, 2016

S4 service. Ken and the Audi crew did as always an exceptional job!! Ken kept me updated and explained everything to me perfectly! I will always use Ken for my Au More

by Pimptech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 19, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy Ken and the rest of our Audi staff took such wonderful care of you throughout your visit and kept you well informed throughout it all. We look forward to seeing you again, as always, please don't hesitate to contact us should you ever have any questions! -Heather Lewis, Client Care Manager

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